Good luck getting a response in email, most of mine never get answered. You would be better off using live help or calling a pal.
I loved working for West and I have was in DR then left because I wasn't making any hours + I myself don't like to upsell to people. I was also doing one for HALO conferencing training - passed it and found no longer was interested in it because I thought was wasn't good at placing people into conferences. Then there was dhl training which kinda took forever, left that training and finally came virgin mobile holiday training which i failed that because I was confused as to where the training modules were. I really hope I could go back to them again and hope that west does send me another invitation soon. I really need work and I am currently a freelance mom but not much going on there.