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Re-testing

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cynthiaparrot
Forums Member
Joined: 21 Nov 2009
Posts: 1
#1 · Posted: 21 Nov 2009 03:31


Last week Thursday, I had begun taking the test for West At Home... I had gotten though the first 3-4 tests fine but then on the 5th test, I became a little nervous, and as a result, I failed the test. All I received was an email to confirm that I had failed the test. Is there any way I can re-take the test? I don't know why I suddenly got so nervous and almost intimidated, but I am really hoping for another chance to work for them. Working at home would be ideal for me since I am my terminally ill mother's primary caregiver. What am I to do? Anyone had this happen to them with the test? Did you get another chance to take it?

miranda
Forums Member
Joined: 28 Oct 2009
Posts: 3
#2 · Posted: 22 Nov 2009 12:54


well, i failed one of the tests for GE and i was given an opportunity a few months later for another project. You will more than likely be given an opportunity again but not for the same project you were testing for. They are strict about that. Hope you get called soon

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ivet
GlennELee
Forums Member
Joined: 27 Jun 2009
Posts: 49
#3 · Posted: 22 Nov 2009 12:55


If you fail the test with West, you're lucky (West Customer Service Management Group LLC is a horrific company to work for, just ask any AT&T Agent). Aside from that, fail the test, wait 6 months and you'll be able to take it again.

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CarolinaGuy1979
Forums Member
Joined: 2 Dec 2009
Posts: 39
#4 · Posted: 2 Dec 2009 19:12


with me I failed DR in October of 2008 and it took them 14 months later (just got another one today) to offer me another skill.

kcummins
Forums Member
Joined: 16 Dec 2009
Posts: 4
#5 · Posted: 17 Dec 2009 11:03


i am on my last test # 5 and have 2 questions that i put in the Q and i need someone for comfirm my thoughts. i have 10 min to sign in and take test. i have 1 day to take test also.

kcummins
Forums Member
Joined: 16 Dec 2009
Posts: 4
#6 · Posted: 17 Dec 2009 11:11


help please


q1. do not complete the OPR for the following situation?

a. no products are listed on the decision screen meun that populates wuth the RTN
b. when there is a grammer problem withthe scripting on the order sceen.
c. at the end of an order when it will not submit (not the answer)
d. when one of the PF function keys is not workign property

q2. the operations Problem Report OPR provides you with a means tocommunicate and report proplems with?

a. the order entry screen
b. the online manual order form (this is not the answer)
c. any calls received
d. the training modules
e. the message board

luis84
Forums Member
Joined: 28 Nov 2009
Posts: 57
#7 · Posted: 18 Dec 2009 07:52


Q1 the answwer is D

Q2 the answer is e

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