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Frazy85
Forums Member
Joined: 14 Jun 2010
Posts: 2
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#1 · Posted: 14 Jun 2010 07:19
I asked for a refund from Profit Lance over 2 weeks ago ,as their policy says if you arent happy in the first 8 weeks they will refund you, and i have heard nothing from them, no emails or anything. Is there a direct email i can contact them with? This is getting ridiculous.
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yahia
Forums Member
Joined: 8 Oct 2006
Posts: 223
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#2 · Posted: 15 Jun 2010 03:31
Frazy85
If you paid with a credit or debit card call the 800 number on the back of the card and dispute the transaction if you are within 30 days from the purchase. Then file a complaint with the FTC and BBB. The FTC's new regulations were induced by such complaints in the first place.
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FREEBUSINESSES
Forums Member
Joined: 15 Oct 2009
Posts: 411
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#3 · Posted: 15 Jun 2010 14:36
Sad,
Yes, I have heard others who did not get response either when it came to refunds, so as long as you contacted them, and they didn't respond, I would do a chargeback before it is 60 days where many credit card companies will no longer allow chargeback, so better to dispute it now rather than wait.
Success to all,
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mountainmom5
Joined: 30 Aug 2007
Posts: 3099
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#4 · Posted: 15 Jun 2010 19:12
Did you purchase it thru Clickbank and if so, Did you contact Clickbank? Usually all you have to do is contact them and they will refund your money. I don't think you can get anywhere with trying to contact Profit Lance directly as CB does their transfers for them.
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Frazy85
Forums Member
Joined: 14 Jun 2010
Posts: 2
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#5 · Posted: 17 Jun 2010 05:54 · Edited by: Frazy85
Thanks for the clickbank suggestion, i have contacted them and ill wait for their reply.
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Dennis Anthony
Forums Member
Joined: 16 Jun 2010
Posts: 36
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#6 · Posted: 17 Jun 2010 11:52
Frazy85
Keep us posted!
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mountainmom5
Joined: 30 Aug 2007
Posts: 3099
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#7 · Posted: 18 Jun 2010 09:20
Dennis Anthony: Frazy85 Keep us posted!
Yes, let us know what happens.
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Margo Tuul
Forums Member
Joined: 4 Oct 2009
Posts: 97
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#8 · Posted: 18 Jun 2010 16:43
if you ordered from clickbank, on top of the page, take order help>fill in details>click other help>or more help>then refund request and you are done.
If its not from Clickbank, but made a payment in paypal, open this trans. up, click "problem with order, go to resolution ..." something like this. Fill some information, and done.
If its from Clickbank and you ask for refund in Order Help...you even don't need to email them. You get a refund in few days. Normally in 2 days
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talfighel
Joined: 17 Mar 2007
Posts: 1175
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#9 · Posted: 19 Jun 2010 10:43
Let's see what happens. They should be able to refund you the money.
Maybe you should try again because sometimes emails don't go through.
Tal
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magnavox
Forums Member
Joined: 26 Jul 2010
Posts: 15
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#10 · Posted: 1 Aug 2010 01:55
I am currently in the same situation. I will let you know how my situation goes as well.
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mountainmom5
Joined: 30 Aug 2007
Posts: 3099
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#11 · Posted: 2 Aug 2010 00:54
I just had to get a refund on something I had bought and sent an email both to Clickbank and the company and it only took about a week till I had the refund back. Not bad I thought.
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magnavox
Forums Member
Joined: 26 Jul 2010
Posts: 15
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#12 · Posted: 2 Aug 2010 22:19
Still attempting to get the refund Profit Lance promises. No luck yet.
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magnavox
Forums Member
Joined: 26 Jul 2010
Posts: 15
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#13 · Posted: 4 Aug 2010 03:44
Received an email today that I would be getting the full refund within 5 days. We shall all see.
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magnavox
Forums Member
Joined: 26 Jul 2010
Posts: 15
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#14 · Posted: 6 Aug 2010 12:53
Full refund was received. It was true after all.
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happywife
Joined: 14 Aug 2007
Posts: 1565
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#15 · Posted: 7 Aug 2010 23:37
magnavox: Full refund was received. It was true after all.
I'm very happy for you!  I hope that you won't give up on learning to build an online income after this experience, but that you'll find a different business building program that is right for you.
Blessings,
Angie
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