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closerjim
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Joined: 26 Feb 2008
Posts: 72
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#201 · Posted: 10 Apr 2008 15:10
Hello Readers,
You can really sense Tom's frustration, can't you?
The issue of "My Upline is too busy to work with me." is very common
in Coastal Vacations under the "Traditional System" unfortunately.
This was one of the key reasons we started The Coastal Closers in
fact. When your income relies on working with the "new ones" who
still owe you sales and you're pretty good at selling ... it is easy to
become over loaded (you're selling faster than your not-so-good-
at-it people you've sold to).
The solution for us ... start the Call Center.
That being said, we have since day one, told Members what to expect
in terms of "the numbers" when it comes to leads and calling them,
converting to sales ... and the DIFFERENCE between "store bought"
leads and Form Fills off their Member Website with us.
Tom in this case, has been a very good Member with respect to buying
the "store bought" leads available from different sources. Out of
all his leads, without being specific to how many he has, but over
200 and under 250.... all but 11 have had 1 or more contacts.
Out of the total number he's entered into his Back Office (which by
the way, has no monthly cost for his 2 sites, or the office, so it's a good
break from the $150 per month he was spending with COA) that have
been contacted -- about 150 are still in active working status and
have not been "given up" for Tom to try emailing to them to see if
they will ever answer their phone or reply to an email so we can do
something with them.
Since all the leads are there to be seen, the SOLD lead he mentioned
that our Staff person did in fact click the wrong button on the Status
setting first time .. (sorry Tom!) .. but Tom could (or any Member that
this rarely happens to) go into his office, read the notes in the contact
log .. see what the person said and CALL THEM UP to confirm if they
really were not a sale, or what the issue was with them.
So, no .. we can't "steal sales" from anyone.
Base on the numbers ... Tom probably as 1 to 2 sales .. maybe even 3
that will be created out of the current list of leads he's got in the
office for us to work. Anyone of you who has worked leads can already
attest to this fact ... store bought leads are TOUGH.
Current closing rates on them are .5 (yes 1/2 of 1 percent) to about
1 1/2 or 2% .... which is DOWN from 3 years ago when we started.
Back then, they ran 3 to 5%.
What's different? MORE SEEKERS as the world becomes a scarier and
more uncertain place with gas prices, the EURO, housing, banking,
wars, you name it --- driving more people than ever to look for "Plan
B" to build up their security and finances.
That means, more "Window Shoppers" to call through. More people
with less money. AND A MUCH BIGGER OPPORTUNITY for anyone
who knows this and is adapting to change.
To that end, we have implemented some changes already, to make
it easier and better for both our STAFF and our Members.
Now, we no longer require "give up" sales where the Member has to
sacrifice the entire sale ... and at the same time ... we have a new
Pre Stage policy where Members can choose to call and prequalify
leads to make sales happen faster .. and by doing so, they receive
100% of their Qualified Member pay. Or they can choose NOT to do
that and still receive 90% of their Qualified Member pay.
The reasons for these policies are clear. People need to make money
NOW .. not later these days. And Staff needs to be paid for the
extra dialing it takes to call through this new breed of lead that
we have seen coming in... the "I won't answer my phone until..."
people and frankly .. the ones hoping "It's FREE AND I'll make millions".
Business success is based on business responding to reality.
We do, have since day one, and we work at it every day.
If you have questions.... Adam, me, our Staff can certainly answer
them -- then you can make your own decisions about what it takes
and how you want to grow your own business.
Thanks for your time .... have a super week.
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PNL Travel
Joined: 28 May 2006
Posts: 216
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#202 · Posted: 10 Apr 2008 18:57
JasonP: Does anybody have a link of the packages?
Sure! Here you go:
www.officialcoastaltraining.com/NewOverview.pdf
They asked us to wait 2 weeks before we sent in for the new stuff - we can send for it on Monday!
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JasonP
Forums Member
Joined: 31 Jan 2008
Posts: 5
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#203 · Posted: 10 Apr 2008 19:06
Thank you very much, that's exactly what I was looking for!
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PNL Travel
Joined: 28 May 2006
Posts: 216
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#204 · Posted: 10 Apr 2008 20:41
You are welcome! 
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JasonP
Forums Member
Joined: 31 Jan 2008
Posts: 5
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#205 · Posted: 10 Apr 2008 21:56
Lora,
I checked out your site and everything and even listened to the Q & A call.... are the Wealth Builders part of a call center? Or what exactly is the group all about? I really want to join at the Platinum level and that won't be happening for awhile, but I still want to get as much info as I can. Any info would be great, thanks.
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asebf
Forums Member
Joined: 11 Sep 2007
Posts: 267
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#206 · Posted: 10 Apr 2008 23:12
JasonP: really want to join at the Platinum level and that won't be happening for awhile
...........
Jason - that makes sense - kinda. Yes at L3 you can be more profitable. HOWEVER, what income are you missing out on in the meantime - if you come in a a lower level?
If you miss out on $10,000 waiting until you can join at L3 - so you can make "X" per deal - does that make a lot of sense? You can always upgrade at any time.
And by the way, Lora is about as a good director as you could ever hope for to get you going on your way to profit.
Jump off the fence - get in the game man. You have nothing to lose but a bunch of bucks.
Jason - do you know the difference between a rut and a grave? A rut is just longer and deeper. Make the jump - dive into life - start living your dream instead of just dreaming - make it happen.
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Bob
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closerjim
Forums Member
Joined: 26 Feb 2008
Posts: 72
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#207 · Posted: 11 Apr 2008 17:45
Hi Jason,
While you're thinking through your options, you asked about
Wealth Builders Group.
That opens the question regarding any groups out there.
There's two distinct differences.
1. Groups where you make all your own sales on your own.
2. Groups where your sales are made for you, or with you.
Of the groups that make sales for you, there's two types.
1. You must make your prospects call them.
2. They will call your prospects.
Taking nothing away from any group or Directors and looking
only from a business stand point, let me illustrate it this way.
You own a burger stand.
You flip all your own burgers .... or you have "people" doing that
so you can go out and make more burger stands.
Which will grow you the bigger business.
Then, there are start up options, which you've mentioned.
"I want to start at Platinum Level." --- worthy goal.
What if one of these groups would make you Platinum, no matter
where you start at initially?
Food for thought ... holler if you have questions.
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asebf
Forums Member
Joined: 11 Sep 2007
Posts: 267
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#208 · Posted: 11 Apr 2008 17:57
closerjim: What if one of these groups would make you Platinum, no matter where you start at initially?
.............
You may want to expand on that a bit. I think I know what you are talking about - but I have a rough idea of how you do things - seems a bit unclear for those not familiar with your group.
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Bob
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closerjim
Forums Member
Joined: 26 Feb 2008
Posts: 72
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#209 · Posted: 12 Apr 2008 12:28
Hi Bob,
Yes ... here is how it can work.
We just implemented a "you don't give up the entire sale" policy
now, which means you are paid on sales made even when you
are not qualified out yet.
And along with that, you can be "Pushed" to a higher level ... all
the way up to Level 3 ... even though you didn't start there.
So, why not get paid along the way and become L3, even though
you didn't start there due to limited start up funds?
Not exploring all your avenues of success, guarantees you will miss
them when they come along.
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ateamfuntimer
Joined: 22 May 2007
Posts: 757
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#210 · Posted: 13 Apr 2008 19:19 · Edited by: ateamfuntimer
I was slow on the trigger on this one. In the past week a new approach to Coastal Vacations has arisen. Imagine getting started and making money right from the start. One of the biggest obstacles and points that people use to discourage members from joining Coastal is the 2up system. If I had $1 for each time that I have heard someone talk negatively about 2up system I'd never have to prospect ever again.
In the last week I have seen a group become very innovative in their approach to marketing Coastal. From the start a new prospect can earn money right away on their very first sale. Now that is a huge plus. After putting enough money aside to get started , then buying leads, then paying for you monthly fee for your websites [btw the group im talking about has no website fees unless you join as a marketing associate ($69.95 to start and then $49.95 until you make your first sale then the site is free) ] many are looking for a break on the strain to their bank accounts. Not to mention you don't have to make all the calls to your prospects yourself.
In Coastal Vacations changes happen all the time. Most of the time the changes that come don't excite me. This change does. As a team leader or even a member that is either successful in marketing Coastal the traditional way or even if you are struggling this is a major asset to add to your arsenal. Here is why.
1- Having a call center adds another profit center to your business.
Let me explain this. You spend 3 hours a day making calls. Now add the fact you have a center making calls for you. That creates more worked hours a day in your business. You might want to take a day off and now you still have a staff making calls for you.
2- New prospects and associates make money from the start.
This is huge. Make money on your first sale. What a point to bring out to a new prospect or an associate. This is a huge win - win proposition. Everyone wins. This excites me a bunch.
Now at this point I bet there are a bunch of questions on how this works. At the very least it has turned a few eyebrows. What's even better is you don't have to stop doing Coastal your traditional way. I have three options for anyone I talk to Coastal about. First they can get started for free. In that scenario they must do their own marketing and then receive a commission on any sale they create. I do count those sales towards them getting a directors release and after their 3rd sale I even buy them a level one package. So they are now level one qualified. The next option is with the traditional Coastal model. I don't think I need to go into detail with how that works. Now the option im most excited about is my call center option. Here is why. People can get started for as low as $69.95, they can have a professional sales force close deals for them, members can make money on their first sales and after getting started the member doesn't have any cost other than their advertising ( no website fees ). I call it my Coastal Trifecta.
As a new prospect or a Coastal Associate or a Coastal Director you thought should be what does this mean to me. Are these options going to make my business better? My answer is a resounding yes. If you feel the same then I think it's important we have a conversation to go over your thoughts. You know the drill so lets talk.
Adam Frederick
Internet Entrepreneur and Coach
302 613 4632
[email protected]
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PNL Travel
Joined: 28 May 2006
Posts: 216
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#211 · Posted: 14 Apr 2008 18:49
JasonP: Lora, I checked out your site and everything and even listened to the Q & A call.... are the Wealth Builders part of a call center? Or what exactly is the group all about? I really want to join at the Platinum level and that won't be happening for awhile, but I still want to get as much info as I can. Any info would be great, thanks.
Hi Jason,
To answer your question, no, the WealthBuilders are not a part of a call center.
I would be happy to talk to you and answer any questions that you have in person...just give me a call (my direct number is on my website) or send me an email (also on my website) with a good time to talk!
Sorry I didn't answer you sooner. We went out of town for the weekend and I ended up promising the family I wouldn't do any work 
I will talk to you soon!
Lora
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PNL Travel
Joined: 28 May 2006
Posts: 216
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#212 · Posted: 14 Apr 2008 18:51
asebf: And by the way, Lora is about as a good director as you could ever hope for to get you going on your way to profit.
Thanks Bob! I really have to find out who you have been talking to! 
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mountainmom5
Joined: 30 Aug 2007
Posts: 2594
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#213 · Posted: 14 Apr 2008 20:07
JasonP: I really want to join at the Platinum level and that won't be happening for awhile, but I still want to get as much info as I can.
That is awesome - you are definitely positioning yourself for success by doing that and Lora is an awesome director!
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mountainmom5
Joined: 30 Aug 2007
Posts: 2594
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#214 · Posted: 14 Apr 2008 21:25
daddyosb: $150.00 per month a web-site,
What kind of a website were you using that cost that much?? wow!
I don't blame you for getting frustrated - do you have a good training and support group to hang with and bounce things off on?
Support is HUGE in any business and Coastal is no different! Also, if you haven't done so, go to danijohnson.com and plug into her free training - you can't lose by taking more training, right??
Don't give up - you have your Coastal package and your business isn't going anywhere - so take some time to regroup and if you want some ideas on marketing your business for free - browse around this site for ideas or send me a pm and I'll send a few tips your way - ok?
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asebf
Forums Member
Joined: 11 Sep 2007
Posts: 267
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#215 · Posted: 15 Apr 2008 00:36
mountainmom5: daddyosb: $150.00 per month a web-site,
..........
Viola - CSG's web stuff was what he was spending the 150/month for I believe. It appears he got caught in the transition I guess???
I am under the understanding that Nitsa/CSG tried to do everything possible to not leave anyone behind - whether they made the jump to P1D or not???
Dunno. As Jim put it - reading his post - all can feel his pain. I am in not in a position to help him. Hopefully Jim is correct in that he will have income coming from the leads he has in his que that his (Jim's) staff is working.
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Bob
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ateamfuntimer
Joined: 22 May 2007
Posts: 757
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#216 · Posted: 20 Apr 2008 11:41
The thing with frustration is that it can lead to non-activity. Many get frustrated and just throw their hands up. So how do you get out of that mode.
First I think it's important to find out the source of your frustration. For many its money issues. So how do your resolve that? Well one way to cut cost is to learn how to generate your own targeted leads. You could host a home party and give away vacations to everyone who attended. Creating a customer appreciation day for a business and giving away a cruise is another option. Advertising on the internet is a very cost effective way to generate leads as well.
Create a free website for yourself or have a web designer make one for you. Need a free website well create a blog. There are many tools to do just that. If you aren't internet savvy then hire a designer. My web design business does well as many like to make a one time investment as opposed to paying monthly fees.
Get involved with a group that is innovative. Be sure to get involved with the live calls and presentations that are available. If you are frustrated get around people that are successful and feed off their energy. That energy will wear off on you and make you feel better. If you need a pick me up then give me a call. I'm always happy as I reflect on the blessing in my life as opposed to the obstacles.
Well thats my 2 cents on the issue of frustration. As always my door is open to any questions up for debate or clarification. I wish you all the best in your businesses and would love to hear your feedback.
Adam Frederick
Internet Entrepreneur + Coach
302 613 4632
[email protected]
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faithhopelove
Forums Member
Joined: 28 Aug 2007
Posts: 6
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#217 · Posted: 4 May 2008 00:21
Hello,
I am a released Level II director with Coastal Vacations. I have been looking into the call centers, WCYS and the Coastal Closers. If someone from each group could tell me...as a released director what would be the fee to join and what is your monthly fee? (I have looked through some past threads and I see the price if you buy a package and join but, not the fee if you are already a director). I appreciate your time.
Thank you.
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closerjim
Forums Member
Joined: 26 Feb 2008
Posts: 72
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#218 · Posted: 4 May 2008 19:49
Hi ...
Here's the short answer to what is actually a long question.
WCYS will not give you a "break" and they do have a monthly
fee for their site that runs last time I heard, $50 per month or so.
Their thinking is ... and you would have to agree ... whoever is
the Member of their center who did whatever marketing it took
whether to be found on a search engine or you saw them in an
ad ... you are joining THAT PERSON if you join a Call Center.
It's not their fault you spent money joining CSG or bought your
release from someone or found some "privateer" out there selling
Coastal today and now they are off selling something else or quit
altogether.
In Coastal Closers ... we don't see it quite like that.
Yes, you are still joining a Member of the Center with Coastal Closers.
But we all understand you don't want to "bite the bullet" and have
to requalify all over again, buy another package (and I think you
can actually get WCYS to let you off the hook for paying for another
package).
With The Coastal Closers ... you can join us for as little as $69.95
and then you'd pay $49.95 monthly UNTIL ... we make your first
Level 1 or higher sale for you.
If you join at any other level .. starting at $720 ... there is no fee
paid monthly for the sites you can have with us.
And, we make OUTBOUND calls to your prospects. You are not stuck
having to somehow get your prospect to call US.
If you want more info ... holler back and we'll arrange a visit. There
is a lot I can't really go into here, like Qualifying Sales Forgiveness
and how we no longer require Pass Up Sales Without pay and in
5 minutes on the phone, we can explain it and save a ton of typing.
It is your call from here.
Thanks for asking ... very good question.
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ibuzzmentor
Forums Member
Joined: 23 Jun 2008
Posts: 83
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#219 · Posted: 24 Jun 2008 12:05
Here is a great strategy. Get voiceblasting software like Ibuzz Pro. Then buy a list of timeshare buyers or travel leads ( can get them dirt cheap from like list guy) Do a voice broadcast pointing them to your call center. Full automation, high ROI, what more do you want?
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earnandsave
Forums Member
Joined: 23 Jun 2008
Posts: 5
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#220 · Posted: 13 Aug 2008 09:45
I just wanted to add a follow up Jim's post and mention that Coastal Closers offers a free Coastal-specific website for each member. The leads that have the best ratio of becoming sales are from people who actually go to a Coastal website and fill out the form with contact information and a few short questions. These will always be better than any purchased leads.
Online advertising, blogs, safelists, forums and direct in-person marketing can all be utilized to direct people to your member website.
Another method to try is a landing page. At
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