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iggyigette
Forums Member
Joined: 27 May 2008
Posts: 482
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#1 · Posted: 4 Jul 2008 12:02
Some news on the Conference Call this morning that I felt was relevant to relay:
CUSTOMER SERVICE:
Customer Service Issues: There are currently 48 Phone Lines available. They are putting in another 48 Phone lines. There are 60 Customer Service Reps right now - they are hiring some type of "call center" to assist with the phone calls.
If you're calling and the phone line is "always busy", realize that ASD is growing at a rate of over 1,000 members a day...and they got less than 100 Phone lines!
If you're trying to send a Fax to ASD, realize that at any given time there are at least 500 members trying to fax in to ASD also!
So YES...ASD has Customer Service Issues...
and YES...these issues are due to GROWING PAINS....growing at over 1,000 members per day...
Even when the 48 additional phone lines are up...personally I'm not sure if the customer service issues will improve significantly because only God knows how many more members ASD will have by then trying to call in and fax stuff...
it seems like a "Catch Up" game...you expand but your membership base expands at a larger rate than your infrastructure expansion! I don't think it's a bad thing though...at least the membership expansion...
COMPLAINTS AGAINST ASD:
Complaints to the Better Business Bureau (BBB) about ASD... so far there has been one completed Complaint against ASD on the BBB - and the BBB ruled in ASD's Favor.
CASH OUTS:
The maximum Cash Out per day is $12,000...so it doesn't matter if you've got 5 Million Ad Packages, the maximum Cash Out per day is $12,000 - this is a good thing (unless you're the guy who's got 5 million Ad Packages)
ASD INFOMERCIAL:
30 minutes ASD infomercials planned for cable stations. Don't know where or when this will be launched. Good thing.
MIAMI RALLY:
Robert says Credit Cards will be accepted to purchase Ad Packages. Robert said that, not me (in case it doesn't happen).
ANAHEIM RALLY:
Will be a 2 Day Event - not just one day...probably because it is in Orange County where there are a bunch of Yuppies with Big Bucks...just my opinion...
AND THE BEST NEWS ACCORDING TO IGGY:
Debit Cards!! Don't know the launch date...But when you do a Cash Out...that Cash Out amount will be credited to your Debit Card automatically - use it like any other debit cards. This means no longer waiting for weeks for the "Check in the Mail"...liquidity instantly...real cash in your Debit Card to go buy stuff at Walmart and support the Chinese...
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brt
Forums Member
Joined: 19 Jun 2008
Posts: 52
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#2 · Posted: 4 Jul 2008 16:51
Great News! Thanks for passing it along!
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psierra
Forums Member
Joined: 29 May 2008
Posts: 19
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#3 · Posted: 4 Jul 2008 17:27
I agree Iggy. The best news is the debit card!!! I have been waiting for that one for some time now... It will make things a lot easier!!!
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jimmudge
Forums Member
Joined: 21 Jun 2008
Posts: 25
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#4 · Posted: 4 Jul 2008 23:51
Here is the website where you can sign up to receive leads from the ASD infomercials. http://www.myleadsnetwork.com/
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Jim in Atlanta
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iggyigette
Forums Member
Joined: 27 May 2008
Posts: 482
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#5 · Posted: 5 Jul 2008 00:18
Thankyou. I signed up at Tampa. The infomercials will be shown in Canada in a show called 'Opportunity America'. It is basically targeting the Canadian Market.
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Silverstone
Forums Member
Joined: 14 May 2008
Posts: 99
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#6 · Posted: 5 Jul 2008 00:47
Good luck with all that, and happy 4th of July to all!
OK, it's the 5th now on the East Coast, but I hope you
all had a nice 4th!
Jaime McCarley
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