scottyyang25
Member
Joined: 18 Jul 2008
Posts: 12
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# Posted: 18 Jul 2008 14:43
First of all I can't even login with the provided security code at the bottom in the form of three digits in a box without getting this, "Entered turing number is incorrect. Please try again." Second of all I can't even submit a ticket onto the ASD help desk. I know, I know, you need to register again because it's a separate site, which I did, then proceeded to enter my aforementioned issue, clicked on the submit button and it seemed like it went through without a hitch but actually acted as if nothing happen and rerouted me to the homepage. Last but certainly not least, I can't watch a full tutorial on the first training video because it only loads up to less then 10% and I am not even bothering on the two other training video until this gets fixed. I hate to sound like an incessant whiner but these are pretty crucial issues holding me back from starting my membership. If these issues aren't addressed by his IT or site maintenance team stat then I am going to resort to calling his office 800 number which I honestly prefer not to to nag about these issues but seems to be the only way to reach ANYBODY for that matter. Can anybody relate and maybe give me some pointers? Thanks...
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