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RichTXn
Member
Joined: 15 Mar 2007
Posts: 1
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# Posted: 15 Mar 2007 15:44
Reply
I am have been working for West at Home and ran across Arise formerly willow. Can anyone tell me if paying the fees and incorporating is going to be really worth it from a call consistency and just overall income potential standpoint.
West is alright, however, they are slooooooowwww right now and I need another company to fill in the gaps of down time.
How does Arise compare to West? is arise better income wise??
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getagrip
Joined: 20 Feb 2006
Posts: 1498
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# Posted: 5 Apr 2007 15:33
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I found the website but I haven't heard anything about it. If the start up costs are excessive, I'd avoid it.
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dominoe239
Member
Joined: 24 Jul 2007
Posts: 12
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# Posted: 22 Aug 2007 10:20
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I've been going through the Arise application and now that I've passed one of its test it says it wants $16 for a background check. It has also already asked me for my SSN but i gave the site the benefit of the doubt. Does it sound like im being scammed here or is this somewhat normal?
P.S. One thing i took into consideration is that they actually do have people there to answer phones and emails.
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pcwork
Member
Joined: 12 Aug 2006
Posts: 1627
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# Posted: 22 Aug 2007 10:59
Reply
Arise is a known work at home company, check out other work at home forums, several WAHMs work for them
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dominoe239
Member
Joined: 24 Jul 2007
Posts: 12
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# Posted: 30 Aug 2007 11:22
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I'm signing up for arise, and it says I have to become incorporated before I can work for them. I don't want to spend $150 to only make a few dollars working for them. Does anybody know what kind of pay they offer; and what hours I would have to realisticaly work (keep in mind I am a college student) to keep money in my pocket?
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itiswell
Member
Joined: 11 Sep 2007
Posts: 1
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# Posted: 11 Sep 2007 13:20
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They have more than enough hours and never slow like west
Good Luck
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suzathome
Member
Joined: 14 Sep 2007
Posts: 13
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# Posted: 14 Sep 2007 00:23
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Arise is not a scam. It is a legit company that lots of people make a good wage through, working from home. I have worked for them for the last few months and am thrilled with the opportunity. I am working 50 hour weeks right now through them at approximately $14 per hour, with my choice of schedule and my choice of which of their many clients I work for.
Arise contracts with a long list of big name companies to do at home work for, including things such as customer service calls, tech support, sales, road side assistance, etc. You have to set up a corporation (a quick and easy process through an accountant) as you work under them as an independent contractor, working for their client companies. It is really running your own business, and using Arise to coordinate and contract the work through. It is a very solid and stable company and has been a wonderful thing for me so far.
It does take some investment to get started with Arise. Think of it as investing in starting up your own business. If you already had your own decent computer and high speed internet, it would take you approximately $300-500 to get started and you would earn that and more back the first week. Even if you had to borrow the start up money it is worth it. Look how much money it costs to go to some type of schooling. And there is start up cost to any business you could start, but I doubt there are many that you could get back what you put into it the first week.
Obviously I am happy with it and would recommend it to anyone that would like to be in total control of their own work schedule, and work from home.
If you have questions, let me know, I will be happy to help.
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Suz
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suzathome
Member
Joined: 14 Sep 2007
Posts: 13
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# Posted: 14 Sep 2007 00:25
Reply
I work for Arise and have all the work I could possibly want, and earn approximately $14 per hour at home through them.
I have a couple of coworkers I know that also worked for West but they no longer are doing any hours with West as they earn more with Arise and seem to like it more.
If you have any questions on it let me know, I would be happy to assist.
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Suz
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jsm
Member
Joined: 22 Nov 2007
Posts: 1
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# Posted: 22 Nov 2007 13:46
Reply
what are the draw backs that you have experienced with Arise? did you have to reformat the hard drive on your computer, or can you use your computer for personal and business use?
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LadyPayne
Member
Joined: 15 Mar 2008
Posts: 1
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# Posted: 15 Mar 2008 19:34
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How is training accomplished with Arise?
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krismorrow
Member
Joined: 15 Jan 2008
Posts: 2
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# Posted: 27 Mar 2008 15:00
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Do they have a midnight shift? How soon do you know if they have work in your area? I want to work for them, but if they don't have 3rd shift jobs then it won't benefit me with kids at home.
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suzathome
Member
Joined: 14 Sep 2007
Posts: 13
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# Posted: 27 Mar 2008 15:38
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Yes, Arise has some all night shifts. They contract with many different companies and some have 24/7 hours, but not all. I work for one that does and one that doesn't.
They contract with people working from all over the country from home, with most of the clients not being specific only to certain areas or states.
Also to answer a previous question posted, all of the training is done online from home.
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Suz
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heyjude
Member
Joined: 28 Mar 2008
Posts: 1
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# Posted: 28 Mar 2008 16:51
Reply
Do you work for them with promotions? or are you self employed by theM? how much money di it cost you to start up and how fast were yo making it and up and running? Is it that good REALLY?
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krardin
Member
Joined: 17 Apr 2008
Posts: 1
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# Posted: 17 Apr 2008 13:03
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Hello Suz,
I am new to the work at home. I went through training for West on the Sears account and never was able to start work due to Sears no longer being active. I am now beginning with Arise. Can you tell me which Voip headset you use and if you use the same phone # for both companies.
Karen
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KAREN RARDIN
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mphollins
Member
Joined: 23 Jan 2008
Posts: 11
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# Posted: 20 Jul 2008 15:33 · Edited by: mphollins
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I work with Arise, for Apple Computers. Because Apple requires a Mac computer the start up costs are higher than other clients. For Apple I received excellent training, however the examinations are severe with a passing score of 90% for the one time only final examination. Apple also requires the successful completion of a three step screening process. Finally because the client wants customer service focused on the consistent selling of merchandise the work is very difficult to get used to. Every piece of information given must be aimed at motivating the customer to buy. My sister works with West At Home and loves it, because even though the hourly rate is less she can work more than 40 hours per week or as little as 4 hours per month. (West at Home does not require weekend work shifts) With Arise, there is a 15 to 20 hour/week limit for each client and it can be difficult to locate available time slots. All Arise clients require work on Sat and Sun. So, unless you able to take on two or three more clients, it takes a while to see any profits working for Apple computers. 
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mphollins
Member
Joined: 23 Jan 2008
Posts: 11
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# Posted: 20 Jul 2008 15:57 · Edited by: mphollins
Reply
The truth about the Arise schedule. It is impossible to work for Arise and achieve a 40 to 50 hours/week working only for one client. It is possible to train for as many as four clients and achieve a 50 hour work week. So far, all the client opportunities require either a 15 hours or 20 hours per week including weekends. This means that it will cost $150 to $400 per client with a variation in hourly rate. So after taxes the hourly rate is much less than $14 per hour. When the expenses are subtracted from the income, the money earned through Arise is less than or the same as commuting to work. Arise is for those who need the benefit of earning a small income within the home environment. It is not a business that will generate wealth and huge profits.
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suzathome
Member
Joined: 14 Sep 2007
Posts: 13
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# Posted: 20 Jul 2008 21:04
Reply
Actually, I have a 70 hour max with my main client with Arise and could get that many hours anytime I wanted it, with some schedule stalking, or earning pre-select, to be able to have good choice of hours. As it is, I do work an average of 45-50 hours a week with that client, and an average of 15 with another one. Training costs for these clients were $50 and $100 or$150 (I can't remember which it was!). The pay per minute is .26 & .25 and call volume is very good. If you do the math you will see it is realistic to average $14 an hour. Of course there are times it is a little higher or a little lower, but I am working full time at home through Arise and earning a nice income.
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Suz
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mphollins
Member
Joined: 23 Jan 2008
Posts: 11
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# Posted: 20 Jul 2008 23:44 · Edited by: mphollins
Reply
The 45 to 50 hours per week with one client is outside of the Arise SOW contract for client opportunities. I believe it is best the give people looking into Arise the overall facts. First there is a competition for the classes for each client. Second, the average class cost is $150 to $400 each. Arise requires only Win XP computers. No income is paid for training. Third for beginners, an opportunity will have a maximum of 15 to 20 hours per week, average wage $8.50 to $10.50 per hour. Fourth, everyone does not have the same pick for work hours, but it is possible to get more hours depending on client needs. Weekend work is always required. Arise makes it very clear that this is a business with monthly expenses and taxes, so one's profit is always what is left over after the monthly business bills and taxes are paid. Its better than minimum wage but it will not produce any wealth or long term benefits.
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suzathome
Member
Joined: 14 Sep 2007
Posts: 13
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# Posted: 21 Jul 2008 02:44 · Edited by: suzathome
Reply
Just to clarify the facts, 45-50 hours per week is not outside of my SOW contract with Arise. The client's maximum hours per week for most of the year is 70, and if I chose to work that many hours it would be possible and allowable. In their slow season it drops to 50 hours max per week. It was my first client and I immediately started working approximately 50 hours per week my very first month.
You are correct that this is not always the case with every client, but I assure you it is the situation with this particular client. The second client I took on has a max cap of 55 hours per week - and it would not be against the SOW contract to work that amount either, but I do only use that one as a secondary client, working only the minimum hours per week with that one - to keep as a back up and also for additional selection of hours, as different clients offer different scheduled hours.
I think it is a good thing to caution people somewhat - not to count on a large number of hours to be available with one client - as there is no guarantee of that, but it can and does happen.
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Suz
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22elements
Member
Joined: 25 Jul 2008
Posts: 1
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# Posted: 25 Jul 2008 18:37
Reply
does any have any idea of the type of clients that would be good to work with.(meaning that there would be enough hours to go around)
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cris
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medtransathome
Member
Joined: 26 Jul 2008
Posts: 1
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# Posted: 26 Jul 2008 21:32
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How did you know which client to choose? Do you know the allowable hours before you go through training for each individual company and pay the fees? I am an at-home medical transcriptionist and have done so for 14 years. I'm a little burned out on it and would enjoy more "human" interaction. Clearly, I am disciplined and set up for at-home work so I would require no settle in time for that. I can give you my direct e-mail address if you prefer. Thank you. I have read a number of your posts and you certainly do not back down from responses. I respect that.
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cfshabazz
Member
Joined: 20 Aug 2008
Posts: 1
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# Posted: 20 Aug 2008 16:32
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I currently work full time, but am in need of supplemental income. I am a very hard and dedicated worker and am going to take a chance on Arise. I just submitted the online test, after completing the script exercise. It would be a dream come true if I could earn just $100 per week to keep spending money in my pocket. Being a divorced mom of 3 (2 teens), the little boost of pocket cash would be extremely beneficial. I am willing to dedicate 15-20 hrs per week and am hoping this will be the answer to my prayers. I have been scammed so many times with "at home employment". Any guidance from anyone on this would be greatly appreciated.
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pcwork
Member
Joined: 12 Aug 2006
Posts: 1627
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# Posted: 21 Aug 2008 23:54
Reply
You can also check out freelance writing jobs, it is easy to get work
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ltorres
Member
Joined: 30 Aug 2008
Posts: 1
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# Posted: 30 Aug 2008 22:04
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Does arise primarily do customer service with some upsell opportunities? Anyone know/do any sales/telemarketing/cold calling and how is that working? Thanks
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sstuart
Member
Joined: 11 Sep 2008
Posts: 1
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# Posted: 11 Sep 2008 13:02
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I am currently in the process of taking the ACP101 with Arise. I still have to incorporate and purchase some equipment. Then there are the costs of the client certifications. There has been a complaint filed against Arise that claims they do not have any work. Supposedly the claimant had not had a single opportunity to work, even after five months. This has been the only complaint or adverse posting against Arise that I have found, other than the handful of resoled complaints that are listed on the Better Business Bureau website.
So, does Arise offer real opportunities to make a decent wage after one deducts all of the start up costs, taxes, etc.
I am excited about this opportunity, but can't afford to be burned.
Thanks in advance for any help/information that anyone can offer.
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aqueminilove
Member
Joined: 28 Oct 2008
Posts: 2
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# Posted: 28 Oct 2008 12:58
Reply
Hey all!
I am almost done completing the Arise process. Thus far I paid $25 to get certified through arise, $14 for a background check, and $70 to become incorporated online through my state's site (Florida-sunbiz.org). Everything has been pretty simple and relatively inexpensive. I know now the only expenses I will have are the client certifications. I know several people who either have or still work for Arise and are completely satisfied. One even drew me into it showing me her paycheck from Arise, $3,000.00 for one month, and she only has 2 clients and does it part time after her regular 40 hour week full time job. If that isnt enough to make you want to do it, then dont! I was recently laid off my full time job as a Project Engineer for a commercial landscape company, none the less I have a 3 year old son and I am close to 7 months pregnant... This is an awesome opportunity in my opinion, especially for someone in my situation, considering I am also a work-a-holic... Im excited but I would like to know if there is anyone out there working for Arise willing to give me more insight on the clients... 
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-gemini-
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grits
Member
Joined: 29 Oct 2008
Posts: 1
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# Posted: 29 Oct 2008 21:24
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i just quit arise after working for them almost 5 years. I started when it was Willow and a great company. Since it has been sold 2 years ago, my opinion, is that its gone down the tubes. They no longer wish to have any communications with agents. Any questions, problems, etc must be handled thru the "resolution center". Which means you have no idea who you are dealing with, and it takes days to get an answer. Very inpersonable!! Their rules have changed drastically since I first joined. You are not allowed any emergency!! if you drop you scheduled time slot within 48 hours, they send nasty emails--which you cannot reply to. they have eliminated all emails to them because everything goes thru resolution center. You have to sign a SOW (statement of work) after becoming certified for a client. The sow states what the pay, minimum hours required are, etc. If you agree, you sign it, and then can work. usually its a 6 month agreement. Just like a contract. However, they can change the sow anytime they want, and you can't do anything about it, except quit the client. Most training classes cost approximatly $200.00--which is non refundable. Also, they charge you 39.00 a month for the pleasure of putting up with their bs. If you are paid per talk min, you have no idea how much you are making, until you get paid. we have asked for a better system, but i don't think they will ever change.
They are very good at lying to agents about clients. Telling you the call volume will increase, and it doesn't. when I was in training for one of my last clients, they lost the contract, but never told us. they waited until the very end and sent us an email stating that the next day was the last day of that client. They know 90 days in advance when a client's contract is ending. and never told us. I do not believe anything those people say, because they have lied so much to us. It wasn't like that when it was Willow.
if you join, just beware!! if your schedule adherence falls below 90% --dropping hours--you will get nasty emails! If your internet goes down--sorry-not an acceptable excuse--so you will be penilized with your scheduel adherence rate. sorry, but things happen, and arise will not acceptt them! They will, and have fired agents for shedule aderhence policies. so just be aware!!
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HomeBizMama
Member
Joined: 12 Sep 2008
Posts: 53
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# Posted: 29 Oct 2008 23:45 · Edited by: HomeBizMama
Reply
I've been working at home through Arise since last fall. Last year ACP101 was free but I had to pay for the background check fee and also to incorporate my biz which I did myself through the state of Ohio for only $125. I made my investment back and more with my first paycheck. You also have to pay for client training and there's a bi-monthly maintenance fee that is taken out from your pay. However, because you are a corporation, everything is tax deductible and I feel it is all worth it.
Pay depends on the client you service. My first client was a seasonal opportunity during the holidays last year and I was making around $12 an hour. My 2nd client that I worked for 6 months, I made about $15 an hour when they paid me correctly. They were having some system issues but finally after a couple months, they paid me for all the mins they were missing from their data. After training on another client, I decided to drop that client.
Right now I'm only working part time with one of the best clients. I'll start training on another client Nov 9th because it is hard to get morning hours with my current client now. I make an average of $11-$12 of talk time and the client I'm working for now pays $5 bonus for each booking which is good because it brings my average per hour to $15-$20 per hour.
Arise have many different clients and everyone have different tastes. I've worked for a total of 3 clients so far and they are all different with different pay structures. I feel if you want to work full time or more with Arise only, you will need at least 2 clients.
Out of all the work at home job opportunities, even the one's I listed on my website, I feel ARISE is the BEST business opportunity to own and run a call center from the comfort of your home!
-Sue
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khandi
Member
Joined: 26 Nov 2008
Posts: 2
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# Posted: 26 Nov 2008 20:05
Reply
Hello,
First of all, I want to say congratulations! I am preparing to take the ACP101 course. I just wanted a little feedback, on the course, and how do I go about getting everything set up. Do I get incorporated first? How do I go about that? How do you like working through Arise? Is the pay good? I know you get to choose your own scheduling. What about the clients? If you could provide me with information about your experience with this opportunity, it would be helpful. Thank-You so much.
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khandi
Member
Joined: 26 Nov 2008
Posts: 2
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# Posted: 30 Nov 2008 18:54
Reply
Hello!
I just passed the ACP101 course, and I am into the Incorporation part of the process. I was hoping if you could give me a few tips on getting incorporated. What is the difference from a S or C corporation, and LLC? Which one should I chose? I don't plan to have anyone working under me. I am new to working at home, and I came across your message that was posted. I would really appreciate any information. You could also email me personally at [email protected]
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