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HaliesMom28
Member
Joined: 27 Aug 2008
Posts: 7
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# Posted: 27 Aug 2008 20:08
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Hi I was doing some research and someone metioned West at home. I have been doing some reading on here and have a few questions.
First off a little bit of why I want to apply to West at Home. I used to work for StarTek in Big Spring TX we were a call center we had the following clients AOL, Time Warner Cable (New York only) and T-mobile prepaid cell phones. The only reason why I left was I was laid off for not speaking spanish I was doing Time Warner Cable at the time. I found out I was prego a month after that so I moved in with the babies daddy and we end up getting married etc. He wants me to stay home with her she is now 3. He has been working but with everything going up we need some extra income. I have almost 4 yrs experience on the phone with troubleshooting, billing, seting up accounts for new customers etc. as well as upselling to the Time Warner Customers. Since I have this expiernce working with West at Home shouldnt be too hard right? We did have scripts and there were some things we had to say 100% how it was written but not all of it we were allowed to change it somewhat on how the call was going.
Does West at Home take taxes out and do you get a w 2 at the end of the yr? I did read that you can basically scedule the times you want 24 hours in advance for that day so if I know my daughter will be napping or be gone I can log on with in that 24 hours and pick up those times ?
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snowball
Member
Joined: 26 Aug 2008
Posts: 19
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# Posted: 28 Aug 2008 00:38
Reply
Yes, west does take out taxes / Schedule depends on the skill you work on
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HaliesMom28
Member
Joined: 27 Aug 2008
Posts: 7
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# Posted: 28 Aug 2008 12:58
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thanks is there any skill that is opened from like 1 am to 6 am
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snowball
Member
Joined: 26 Aug 2008
Posts: 19
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# Posted: 28 Aug 2008 20:49
Reply
Direct response skill thats where you take orders from things as seen on TV and you have to do APO'S and upsells /
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gm
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denver0825
Member
Joined: 29 Aug 2008
Posts: 3
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# Posted: 29 Aug 2008 10:15
Reply
VM (Virgin Mobile) activations lets you set your own schedule.
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pageli123
Member
Joined: 4 Sep 2008
Posts: 1
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# Posted: 4 Sep 2008 19:02
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I recieved an invite to work for West and filled out all of the HR forms on line. They told me to send in notarized copies of work authorization verification form and proof of work authorization, but I didn't see how to print out these forms. Where am I supposed to get them? I sent in a question to West and left a message with the HR department but noone has called me back. When I check my status it tells me that I've done everything and should wait, but I still have not faxed in these two forms.
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Rena
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bizweb
Member
Joined: 5 Sep 2008
Posts: 1
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# Posted: 5 Sep 2008 17:30
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I had problem with their link, it would not come up, also I thought they changed procedure of how to get on board!
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snowball
Member
Joined: 26 Aug 2008
Posts: 19
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# Posted: 5 Sep 2008 21:42
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IT HAS BEEN SO LONG FOR ME BUT I BELIEVE THERE IS A LINK THAT IS SENT TO YOU IN AN EMAIL CALLED EMPLOYMENT AUTHOR/ FORMS
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