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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 25 Jul 2008 12:21
Reply
Hi I was just hired and am in training for V*U. Any tips or suggestions for remembering all that information would be greatly appreciated. Am I in over my head? The Or*cle site seems to have too much info to retain. How did you do it?
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mz_smith
Member
Joined: 23 Jul 2008
Posts: 3
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# Posted: 25 Jul 2008 13:56
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Yes I feel the same. I have taken lots of notes and screen shots of all the info covered. I'm really nervous but I have a sister who worked for V*M until recently and she said that its not difficult once we start taking calls and most of the stuff covered we want even use. Although that made me feel better I still feel overwhelmed.
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 30 Jul 2008 18:28
Reply
Mz smith
How do you do the screen shots, I tried but its not working (print screen). How is the test for V*U. I'm nervous! 
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 30 Jul 2008 23:00
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Anyone actually taken this test? How much is memory and how much is using their website?
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binkyram
Member
Joined: 26 Jul 2008
Posts: 4
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# Posted: 31 Jul 2008 01:49 � Edited by: binkyram
Reply
hello
school44 I have a question you said that you were just hire right? How long did it take to receive your welcome letter after faxing your paperwork to them? I sent my paperwork on the 22nd of July and still have not heared anything. I checked my application status and it says "Our records indicate that you have completed all necessary paperwork. The next action will be for HR to complete the hire process in our systems."
Should I be worried? Thank you for all your help!
Jamie
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 31 Jul 2008 09:26 � Edited by: school44
Reply
It was 4 or 5 days at least. I'm guessing you're fine. They wouldn't have asked for your paperwork if they weren't going to use you. Have you received any other e-mail from them that is personally from an Employment Specialist in HR -- something with someone's name on it? I had received one of those earlier and was able to e-mail them directly with a question. If you have any e-mail like that, you might try using that e-mail address to check your status with someone in HR.
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binkyram
Member
Joined: 26 Jul 2008
Posts: 4
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# Posted: 31 Jul 2008 10:46
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I have not received anything yet from them. I have emailed them twice just to make sure they received my paper work but have gotten no response. I just don't want to miss out on this opportunity.
Jamie
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 1 Aug 2008 18:39
Reply
school44,
are you still in training? Do you know how to do screen shots. I am almost finished with my training.
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 4 Aug 2008 20:54
Reply
Sorry too take so long. Have been gone. I just finished my training a few days ago and took the test this morning.
I have Vista and it includes a program called Snipping Tool. I click the icon for it and it takes a screen shot of whatever I am looking at. Then I can save it to my hard drive and print it later.
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 5 Aug 2008 01:31
Reply
I don't have vista, but have been taking notes. I'm really nervous about all the info, any suggestions. Thanks
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 5 Aug 2008 01:38
Reply
Notes are excellent. It all seems really overwhelming in the beginning, but I think it will get easier with practice. I do my webinar on Wednesday afternoon, so we'll see how much actually sunk in from training.
Take lots of notes and also go back and review when you need to. I found there was plenty of time to cover everything and go back and review and read again. I think I had about 9 hours of training time left available that I didn't use. And I DID go back frequently to check on things I had questions about or to redo quizzes, games, scenarios, etc.
Take your time. You'll do fine.
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 6 Aug 2008 01:05
Reply
School44,
One last thing ...The tests have to be done before the training time expires , right? I only have 4 hours left for training and I haven't started the test yet, are they very long? Sorry to ask so much! Thanks
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 6 Aug 2008 13:24
Reply
The test actually only took 10 or 15 minutes. It was not what I had expected. You'll do fine.
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kllyfy
Member
Joined: 4 Aug 2008
Posts: 6
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# Posted: 6 Aug 2008 17:56
Reply
School 44 sorry, but I sent in my required paperwork on the 17 of July still have not heard a word, but someone did send me an email with their name on it. I believe it was my welcome email and for some reason when I opened the attachment it was just a blank piece of paper. I tried numerous times to write them about it but it seems I keep getting the same message which says HR will contact you within seven business days if not reopen the case or something like this I really don't know what to do.  It's hard already, but thank goodness I found this forum or I would have been up the creek! Lost and confused I'll write them one more time the person who sent me the email, and if no reply then I'm through just forget it they'll contact me whenever they get time I guess just sick and tired of waiting.......waiting...waiting.. and still no response it's overwhelming seriously! I hope anyone else that is having this problem don't give up but just have faith it'll come through my motto is everything happens for a reason maybe something better will come along when I do start and I'll be thanking god for going through this tough time with West!!!!
__________________
Kllyfy
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 6 Aug 2008 21:25
Reply
Hi Kllyfy,
So sorry to hear about so many problems. The welcome letter I received by email did not include an attachment. It had a link to go to the training site and get registered. The email included my User ID which was used to set up a password at the training site. Once I had registered and logged on, I was given a choice of 2 skills. I selected one and then began training. I wish I could be more help, but I am completely new, too. I would definitely send an e-mail to the person you mentioned and explain the situation, but I think you should check those e-mails again, too. If you received the Welcome letter, I don't think an attachment would be included, unless yours was different from the one I received. It would just have links to follow, like the e-mail we got for the forms to fill out.
Best of luck to you. I hope you can get started soon.
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 6 Aug 2008 23:23
Reply
School44, I passed my test today! Thank you for the words of encouragement. I'm going to do the w*binar on Fri.
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school44
Member
Joined: 7 Jul 2008
Posts: 29
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# Posted: 7 Aug 2008 15:56
Reply
Excellent! I knew you would do great! The webinar was really good. I had mine on Wednesday and it pulls those last few threads together. Also, realized from doing it, that we actually went through a lot of the training that the AYS does, so we will only be using a limited amount of what we have learned in our skill. I'm actually looking forward to it. I will enjoy being able to help people.
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kllyfy
Member
Joined: 4 Aug 2008
Posts: 6
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# Posted: 7 Aug 2008 19:56
Reply
You know what They did give me a link and for some reason it will not let me see the page it just say ie cant display webpage ill try using a different browser hope this helps thanks for your info!
__________________
Kllyfy
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kstrawb2000
Member
Joined: 7 Aug 2008
Posts: 4
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# Posted: 7 Aug 2008 21:03
Reply
Hi I just finished my training and I wanted to know how long will it take for my webnair and what is that?
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 7 Aug 2008 23:14
Reply
Kllyfy, if you are still having trouble, make sure you are using Internet Expl. and that your firewall is disabled - I had the same problem in the beginning.
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momof2inga
Member
Joined: 28 Jun 2008
Posts: 4
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# Posted: 8 Aug 2008 09:53
Reply
HI, im new too We*t , But have been reading this forum before I ever applied. I got hired in VM, and i finished my webinar, on July 28, which was a monday, and still have NOT recieved my Log-in to go to work. I have call a P*l every other daY, and their saying that VM sends the logins, and that their Backed-up. Just wondering if anyone esle is having this promblem...
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momof2inga
Member
Joined: 28 Jun 2008
Posts: 4
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# Posted: 8 Aug 2008 09:57
Reply
Hi, I took my webnair on July 28, It took me about 1 1/2 hours there were about 8 people attending. BUt it was very informational. But you have to wait for VM to send your Log-ins, which today is aug.08, and i still havent got mine. Hope this helps.
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GinaM
Member
Joined: 1 Aug 2008
Posts: 6
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# Posted: 8 Aug 2008 20:35
Reply
Has anyone received logins from activations yet? I did my webinar LAST wednesday (today makes 7 business days) and I'm still 'Pending Active'
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momof2inga
Member
Joined: 28 Jun 2008
Posts: 4
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# Posted: 8 Aug 2008 22:39
Reply
Hi, I did my webnair on July 28, and still have not received mine. i called again today, p *l said they ahvent came in yet, I told her it had been 2 weeks, and she said that the company was sending them and she didnt know how long it would be. I ask was this normal she said yes, she has seen it take up to 2 months to receive them..
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kllyfy
Member
Joined: 4 Aug 2008
Posts: 6
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# Posted: 9 Aug 2008 00:46
Reply
Thanks Yardgirl yes I'm using IE7, but I don't have my firewall disabled hope this helps me Thank you Did they ever send you a welcome email though, or were you having trouble with the link as well!
__________________
Kllyfy
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 9 Aug 2008 01:35
Reply
Kllyfy
After I completed my online paperwork and sent in my notarized stuff, I received an email the next day saying that I should expect a welome email and then within 2 days I received it and it had a link for me to log in with my user name and p-word and a link to start training ... that was it! The only time I had trouble was opening up the first online paperwork.
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GinaM
Member
Joined: 1 Aug 2008
Posts: 6
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# Posted: 9 Aug 2008 17:08
Reply
Well, people... I finally became active on the skill today, and took my first 30 min shift...and let me tell you... IT sucked! I will honestly be surprised if I still have a job. I'm hoping they grant some kind of leniency considering it was my first shift. I took really good notes during the webinar... and even they didnt help me. I only took 2 calls in the 30 min block, and had to transfer one of them. It was horrible. The oracle didnt open, and I had no idea on call flow.
I think I will go cry now
Good luck to anyone else!
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momof2inga
Member
Joined: 28 Jun 2008
Posts: 4
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# Posted: 10 Aug 2008 22:25
Reply
hi, girl dont feel so bad, I did my first 30 min shift in vm on sat, and it was the same way with me, but i then did 4 -30 min on sun and i think its getting easier. i thought i had forgot everything i learned in training.lol
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kaya910
Member
Joined: 11 Aug 2008
Posts: 18
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# Posted: 11 Aug 2008 22:48
Reply
I am almost done training on V*M. Gosh, it is a lot of information. How am I suppose to remember all of it my first day. I am nervous. Anyway, what is the pay for it? What hours are they giving? Can you get plenty of hours on VM? I plan to work while my kid is asleep but every now and then she wakes for a minute and then falls back to sleep? Any advice on that. If she wakes can I mute the phone? She is way on the other side of the house so she isn't close but maybe she can still be heard in the background a bit. Thanks guys.
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yardgirl
Member
Joined: 30 Jul 2008
Posts: 9
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# Posted: 17 Aug 2008 19:11
Reply
School44, have you started working yet, and how is it? I'm a little nervous but I will start this week sometime.
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