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Denise912
Member
Joined: 3 May 2008
Posts: 2
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# Posted: 3 May 2008 17:22
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West is currently on a hiring freeze. I received an email yesterday stating that they have currently met their hiring needs. I was also told to check my email within the next months because new opportunities may become open for current applicants.
I guess I will have to continue waiting. Is there anyone else still waiting?
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 15 May 2008 06:00
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It depends. What state do you live in? West no longer hires in some states due to the minimum wage laws. Give me a couple of days, and I can tell you whether or not you are in a hiring state. I think you may not be, because we are getting agents calling that just finished training. I am on vacation till Saturday, then I can get to my mail in the office.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 15 May 2008 19:04
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Wyldkat,
Are you a pal at west? The reason I ask is you say you can get to your e-mail and check on hiring states and getting calls from agents.
Just curious
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 15 May 2008 20:58
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wyldkat,
I gues I'm wondering the same thing Vagabond, is? Are you a West Pal because you seemed to have more info of Wst than the average employee posting msgs on this forum? If you are I think we should know don't you?
RO
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 16 May 2008 19:22
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yeah, I am. It is only fair to you to know that. Hey, if you guys feel we don't need to be in here let me know. I wouldn't be offended. Thing is, we have one DR pal who we continually have to clean up after. She gives out bad info on a daily basis. Thing is, she gets caught, and no one does a thing about it. Anybody wanna guess who that could be? 3 guesses and I could tell you. I usually am the one cleaning the crap up after her. Anyhoo, if I am welcome here, I will tell you what I can. If not, good luck with West.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 16 May 2008 19:36
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I could use a pal myself. I did always wonder though if the pals start out as call agents and then become pals or if they just start as pals. Some of them act like they have no idea what you are talking about when you ask them a question, then again, some are great, just like everyone else I suppose.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 16 May 2008 20:42
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Wyldkat,
Vagabond is right some pals are not helpful at all..I don't know of dr pals because i don't have that skill. I had sears and they left wst...and now i have proflowers. I do however, have had my share of sears pal giving info i could get on Frequent asked ?s..which certainly, was no help at all. I love wst don't get me wrong I just wish I could communicate more in-depth to get answers.. for example why is it that we need to wait for invitations as opposed to requesting like we use to be able to do before...no one can give me a clear answer on that. A while ago I failed VM and wanted to request a second chance to take the test and no one could tell me who to address the question too? It can be really frustrated with certain things we become concerned of and never get answers.
RO
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TriciaC
Member
Joined: 14 May 2008
Posts: 7
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# Posted: 16 May 2008 21:27
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Wyldkat, I'm extremely new so what do I know but I certainly don't have a problem with you or any PALs being here.
I'm not here to post negative comments or judge people but to learn and also develop as much of a "co-worker" relationship as I can with other people who are doing the same thing I am. I'm hoping that this is a place where that can happen as opposed to several other bitter message boards I've come across and I'm all for anyone who has honest questions or accurate information speaking his or her mind.
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 16 May 2008 22:04
Reply
Some of the DR PALS did start out as agents. I and a few others were hired off the street. It is in the brick and mortar sites only however. Sadly, we do have a couple that really shouldn't be doing that job. Worse? They started out as call taking agents.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 16 May 2008 22:08
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Well, I really just meant in general, I don't work on DR but I have see some of the other pals that are pals on several different skills so I was just wondering, as I said, some are great, some clearly do not want to be my PAL.
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 16 May 2008 22:10
Reply
Sometimes, we will give you info that is in the faq because you may be on a call, and you don't have time to go look it up. If anyone in DR has spoken to me, I tend to show you how to find it if you are not in call. Sometimes I tell you to go look for the answer when you have time to. As for waiting for a new skill as opposed as asking, I really don't know anything other than they changed it after everyone went to employee status. We ARE left in the dark on some stuff. I don't know much about other skills, but with DR you have to wait 6 months to retrain on it, but can still get invitations to train on other skills.
When I do have an answer to a question, I will answer them. I hope I can be of help.
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 16 May 2008 22:12
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I'm not here to do that either, and that is the end of another pal's work. If Rosemary is in here, you know who the problem is. I will do my best to help only. We will see how we work.
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 16 May 2008 22:15
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Some don't that is true. Sometimes, we have a lot of issues with the software and we do get frustrated. So, for the lot, I apologize for the shortness of some of ours. As for me, and my last vacation day, I must get to finishing cleaning the living room. What a vacation, spent it cleaning. Yik.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 16 May 2008 22:16
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I appreciate any and all honest answers so thank you. I think it might have made everyone a little nervous that we were being watched or something, but we need information, that is why we are here. If we do complain about something on occasion please don't take it personally.
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 16 May 2008 23:01
Reply
Actually, I am watching. But not that West knows about. I just like to know what you guys think, and what we could do better. And if I have info, I will share that with you. I am only here to assist, and do so in a non-formal environment, and I can share opinions here. I can't do so when I am on the phone or chat with you. So, let 'er rip, and we will see what we get. If I see something about West, or the way it works, I won't be offended. I have some views that they would not appreciate. So, for the time being, I am simply Wyldkat.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 17 May 2008 05:07
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Wyldkat,
I have a couple of questions about west. First, how many states does west have actual "brick and mortar" offices in? Second, does each office take call from a specific area or does every office take calls from every area? In other words, if I call and get a pal in FL does that mean I will always get a pal in FL or that next time I may get a pal in NY?
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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 17 May 2008 13:05
Reply
Wow. Talk about a loaded question. But I just found out I can't be here. Sorry guys.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 17 May 2008 13:12
Reply
I didn't think it was a loaded question, it wasn't a trick question I just wanted to know if I was getting a different office every time I called because it would explain why, if I had to call back the same day they never knew what I was talking about.
Sorry.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 21 May 2008 11:50
Reply
Vagabond,
Have you gotten any hrs from proflwrs man no luck on my end. Since sears is no longer with west it is the only skill I have..thank God My hubby makes ok money otherwise, I be starving by now yesturday I spoke to a pal and he told me that West signed up for 2-3 new clients and eventually something might come my way sooner than i think so I'm hoping I get an offer soon.
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 21 May 2008 13:26
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RO,
I have not seen any hours for pro flowers at all, but I am still doing GE and right now I can get all the hours I need.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 21 May 2008 16:43
Reply
Vagabond,
Good for you at least you have a secnd skll Let me ask you how much GE is paying per min now?
AND is that skill easy or are you dealing with upsells? I think I'm gonna get a offer soon. Because I was talking to a pal and he said Wst just signed up with 3 other clients and they will need agents soon. But i went ahead resigned proflowers because being busy twice a year is not enough. hoping now I wll be offerd another skill soon. When I RESIGNED from Dhl they offer me another proflwrs after 1wk of resigning. so, I'm hoping I'll get something soon. no hrs no work not good.
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 21 May 2008 16:49
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When I first started they were paying .23 per minute but now they are down to .17. It is the easiest of all, no upsells, really very little to do, just one program, window based so its easy to figure out and except for a few upset people calling, and miscomunication it is simple. That's why I am keeping it, I think I am spoiled now, the other skills seem like too much hassle.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 21 May 2008 17:03
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Vagabond,
Got that right if is that easy keep it! even if you get other skills later on is worth keeping I really hope i get something soon. I failed the arise assessment and now I HAVE to wait 3months to take it again! But I'm going to try it again I'm just hoping I GET another skill from west because I intend to stay with west even if i get the Arise contracts later on...Wst has been good never had a payment issue money is always there on my account everytime. And that's important when your working from home. Many people have cmpln a lot about other Companies not paying on paydate. Anyhow I think i'll do fine I will relax a bit and concentrate on my studys to become a medical transcriptionist. I decide to apply for top notch mt online course school called Andrews got my research done...looks like this school is promising 90+ grads start working before they even graduate. So, wish me luck is going to take me no more than 12months but by next year I expect another chapter in my life embarking a diffrent career but undoubtfully working from home
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vagabond
Member
Joined: 11 Apr 2008
Posts: 193
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# Posted: 21 May 2008 17:14
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GOOD LUCK!!!!
Did you every try cloud 10? I started the process with them once but I think I got hired by west and gave up on it. I never did find out what kind of skills thay accually have.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 21 May 2008 18:59
Reply
Yes I did but the I also started the comcast training but was not happy with the position so I withdrew...and she put me on hold status not sure if I will hear from them although my login are still working on their site. Anyway will see what happens I'll keep you posted.
RO
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