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Wyldkat
Member
Joined: 15 May 2008
Posts: 20
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# Posted: 15 May 2008 06:09
Reply
Why yes, Virginia, there is a DR PAL. The trick with the Time Life stuff, the $9.95 is only a 30 day preview fee. If the customer sends it back, they don't get billed anything more.
1. The other option is the preview fee, then purchase the set at 29.95 for 5 payments.
2. Or, waive the preview fee and get them to agree to the 5 payments w/out paying the ten bucks.
3. Preview fee, one payment.
4. No preview fee, one payment.
Other than that, trust your screens.
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laurensmomma
Member
Joined: 15 May 2008
Posts: 1
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# Posted: 15 May 2008 09:07
Reply
hi, i'm new to the forum, looking for support with all the craziness that happens with dr sometimes! i used to work for homeagain but when they closed their line with west, i should have had an invite to virgin but i guess since i work for dr, and we all know the stigma that follows that, i didn't get one anyone know of any lines hiring? also, finding hours with dr has been impossible!!!! does anyone know when they post the hours? i feel like i check all the time and there's NEVER anything except on weekends and i'm looking to work days during the work week.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 23 May 2008 14:03
Reply
Laurensmomma,
If you are not getting hrs with DR consider resigning from that skill. You might get another offer for another skill
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 23 May 2008 14:45
Reply
RO,
Have you ever heard of or had a test call? The other day I was working and a call came in and the lady said she was with west doing test calls and wanted to know if I was a work at home agent.
I know you are supposed to say you are in a call center if someone calls and ask but if they say they are with west I didn't know what to do. I asked about it through chat and they said if they said test call then it was OK. What the ell is it?
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 23 May 2008 16:47
Reply
Vagabond,
I don't know anything about that what did she said after you replied?
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 23 May 2008 16:56
Reply
I just said yeah, actually I said mmm hmm and she said thank you that all I need to know and hung up.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 23 May 2008 16:58
Reply
OH,
Now they have got recurring schedule, you tell them the hours you want to work and they put them in for you every week, you can still go to spectrum and pick up more or trade and stuff but you have a set schedule already in for you.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 23 May 2008 19:40
Reply
Vagabond,
Is that only for the skill you have or are you referring to proflwrs and other skills?
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 23 May 2008 20:19
Reply
I guess right now it may just be for mine because I haven't heard of it for proflowers but I was talking to another lady that works for west and she said it used to be that way with all the skills before they went to employees so maybe they are gonna bring it back for all of them in time.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 23 May 2008 21:30
Reply
Vagabond,
I don't remember it being that way at all...and I've been with Wst way before the employee conversion. I don't know sometimes these pals say things that make no sense. Anyhow I hope that changes cause I like the flexibility of scheduling my own hrs.
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 23 May 2008 22:20
Reply
Yeah, I never hear the same thing twice myself, but this is not a pal she worked shop nbc and I think she did DR for about two minutes, right now she is not doing any skill so maybe shop nbc used to be that way, I don't know anything and the minute I think I do some one tells me I'm wrong, I guess you could say its a whole new experience every day when you work there.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 23 May 2008 22:24
Reply
P.S.
You don't have to do it even if they do change, they ask you if you want to sign up for it. Or, let me say they asked me if I wanted to sign up for it so I assume they asked everyone.
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marcimc
Member
Joined: 23 May 2008
Posts: 4
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# Posted: 23 May 2008 23:12
Reply
Hi everyone, My name is Marci and I have been working for West almost a year now. I started out with Sears and then trained for HSN, which I hated, and then I was offered to train for Virgin which paid a little better. I was kind of shocked Tues when I got an email that my skills had been blocked because I needed some coaching. I almost had a heart attack. This is my only job and I depend on the hours I get. When my skills were blocked they took away all my scheduled hours for the entire week. I talked to the PAL and got my coaching and my skill was the unblocked but there were not as many hours left to pick from at that point. Has this happened to anyone else? Is this a common procedure? It really scares me, the coaching that I received was on a procedure I had never been trained on. I was really upset.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 24 May 2008 20:24
Reply
marcimc,
Yes it has happened to me I needed some coaching for the sears skill at one time and it was unblocked temp. So, your not the only one We don't know everything and we make mistakes, coaching is not as serious as getting a pin so I would not worry about it.
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 28 May 2008 19:45
Reply
I did not know they blocked your skill. I have had one coaching, or rater a coaching messege, but nothing was blocked, although I am still upset about it.
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steph
Member
Joined: 21 Jan 2008
Posts: 59
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# Posted: 29 May 2008 21:08
Reply
I was temporarily blocked from toy assist and toys r us because it had been awhile since I was able to work this skill because of lack of hours. When logging into one the programs it would not allow me to go into it because of my password. Contacted a pal, and was unable to get me in so they blocked me from this skill until they corrected this. I thought this was not fair. Because I also lost my hours for the rest of that day and the next.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 30 May 2008 17:59
Reply
Vagabond,
I was blocked one time because apparently, when monitored they claimed that I had hung up on a caller. I did not hang up on the caller I was having issues with the ADE freezing up and when I attempted to reach a pal coming back to the cust I hit the wrong button and ended the call. To them it appeared that I had hung up with of course, I did take full responsibility because I knew I had made the mistake. But they would not bulge and I had to accept the pin. Anyhow it put me under probation but I am ok now.
RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 30 May 2008 18:08
Reply
Rosie,
Did you get hired by Voicelog? If so, after the conference call did you recieved the email for the next step. I just attended the conference call and awaiting for the next step Les said I would recieve it after the conference but I have yet not recieved it. How long did it take for you to recieved the email that has training info and testing your computer? I'm suppose to recieve this email from the LIVEOP hopefully very soon. Cause she said training starts this Tuesday.
RO
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rosielopey
Member
Joined: 28 Jan 2008
Posts: 51
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# Posted: 1 Jun 2008 10:38
Reply
Hi Rsoler
I never heard from voice log, i put in an application along time ago but never heard from them. I really need to get something going for the evenings and weekend, although I am starting to make good money with Parameds I still need that extra money. I went ahead a reapllied with live ops, so I should hear something soon, because I was offered a position before and got sick so she told me to reapply when I was ready.
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Rosie Lopez
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 1 Jun 2008 14:23
Reply
rosielopey,
Ok well Voicelog is actually a good job working from home they are really legit have heard good things about them and they pay by the hr. Anyhow good luck with Liveop let me ask you does Liveop require to check your credit?
RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 1 Jun 2008 14:31
Reply
rosie,
I would be very careful if I were you I just found out that LiveOps is not following IRS guidelines when contracting with Independent Contractors. I did some research and it turns out they are facing a Lawsuit. Please do your research Google Liveops and you should get the info. Good Luck
RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 1 Jun 2008 14:35
Reply
Rosie,
Try Voicelog...they are hiring.
RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 1 Jun 2008 14:48
Reply
Rosie,
What position did you apply for with Parameds?
RO
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rosielopey
Member
Joined: 28 Jan 2008
Posts: 51
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# Posted: 1 Jun 2008 22:33
Reply
Rsoler
APS retriever. It is a great job and it does take about two months to make a decent income, but I live by myself and my eye sight for driving is really terrible so I have to work at home but I do need some more income. What position did you apply with Voicelog. Let me know and I will go and reapply. I heard about the lawsuite with liveops a while back but it is only 3 people that have filed that suit so I think it will be okay.
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Rosie Lopez
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steph
Member
Joined: 21 Jan 2008
Posts: 59
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# Posted: 2 Jun 2008 05:44 · Edited by: steph
Reply
What exactly is APS Retriever? Never heard about that again. Rsoler, we are still pay per contact but I am averaging out between 8-9 dollars per hour on slower days and 10-11 on busier days. But they have made announcements that they have terminated some agents because they were cutting corners such as transfering when not necessary or hanging up on the cust. when call can get lengthy. I take care of the call as I should and take my time with the cust. not rushing them but staying on course with them too. The investigations is what can take time because first you have to ts and if all else fails than you have to start an investigation. where that entails time right there too but you hardly have to do them.
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rosielopey
Member
Joined: 28 Jan 2008
Posts: 51
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# Posted: 2 Jun 2008 09:37
Reply
Hi Steph
You call Dr's offices and obtain the medical records for the insurance companies. It is strictly Monday thru Friday. Everything is done on the phone, you never see or touch the records. It can be challanging at times but it is not a bad job. I like it alot.
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Rosie Lopez
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 2 Jun 2008 13:16
Reply
Rosie,
Go apply at voicelog for the liveoperator position. It is a simple job just confirming customers package chosen for either cable, electricity, etc...I start training tomorrow. Go to www.voicelog.com and hit work at home position located on the right hand corner bottom of site. It gives you all the details and how much you get paid by the hr.
Good luck, I hear people like this job very much and the Company is great.
RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 2 Jun 2008 13:17
Reply
Rosie,
NO UPSELLS NO FUSS! JUST VERIFICATION BY READING A SCRIPT TO CUSTOMER.
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 2 Jun 2008 18:28
Reply
RO,
You seem pretty excited about this, I am glad for you. Do they have any special requirements? How is pay given, direct deposit? check?
I am still doing West but they change something everyday, I enjoy a little diversion but at some point I would like to just know what to expect if you know what I mean.
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steph
Member
Joined: 21 Jan 2008
Posts: 59
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# Posted: 2 Jun 2008 18:28
Reply
Rosie,
How do you apply for what you do for Parameds. Are they still looking for people to do this?
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Interested in Avon! Now you can shop online and get shipped directly or delivered by Representative and you can also become an Independant Avon Representative for further details please check out www.youravon.com/snovo.
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