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rosielopey
Member
Joined: 28 Jan 2008
Posts: 51
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# Posted: 26 Mar 2008 13:10
Reply
I got hired sometime back for ACD but the day I was to train a feeling just came over me and I did not continue. From everything I have heard alot of people have already left What is funny when I resigned from DR skill with west I just got an email from Finger Lakes for an interview next week. I just printed off their pay sheet.
The hourly rate goes from 6.00 to 12.50. If you take over 45 calls that are good calls per week the pay is 12.50. Training is paid at 6.00 Pay cannot go below 7.00 once you are taking inbound calls. Does not seem bad. I applied to them over a month ago and have my interview next Tuesday. Has anyone ever worked for them?
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Rosie Lopez
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Pugmom58
Member
Joined: 31 Jan 2008
Posts: 13
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# Posted: 26 Mar 2008 13:59
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Hi ya all, I applied and am hired by Cloud 10. My training starts on 4/1. I was offered 5 different projects. The one I settled with have just the hours I was wanting. I really had hoped to get on with West but they have the hiring freeze. West does not sound like there is much stability either. I am very happy I researched and found Cloud 10. I here they will be doing alot of hiring. These are long term projects and no upsells. My best to ya all.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 26 Mar 2008 14:43
Reply
Hey Pugmom58,
Good for you I too was hired by Cloud10 and I also start 4/1 training cool the hrs I selected are great for me too.
RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 26 Mar 2008 14:46
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rosielopey,
I gave up ACD TOO was too flaky no calls recieved in 1hr no good since your getting paid per minute rate. I DROPPED IT before I started lol.
Fingerlakes sounds ok but I'M NOT sure of the pay rate sounds vague
and the training pay is too low not to mention how the pay will really work afterwards. Try it out but I SUGGEST you keep looking for a job that is straightforward with info on how you will get paid. Sounds like another West to me.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 26 Mar 2008 14:47
Reply
hey pugmom,
who is your trainer like to know if is the same as mine?
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Pugmom58
Member
Joined: 31 Jan 2008
Posts: 13
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# Posted: 26 Mar 2008 15:10
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hey rsoler,
I have not found out yet who my trainer is. I had my GO session 3/25. I will be doing the tech class daytime session. I should be hearing from my hiring coordinator anytime now. Which class will you be doing? And when did you find out the name of your trainer?
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 26 Mar 2008 15:51
Reply
Pugmom58,
I also complete GO SESSION today. I will be starting 4/1 tuesday. OOPS! IS NOT MY TRAINER'S NAME. I'm actually waiting for that email I was referring to my orientation trainer. not the actual trainer of training program lol.
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Pugmom58
Member
Joined: 31 Jan 2008
Posts: 13
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# Posted: 26 Mar 2008 16:03
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My hiring coordinator is Morgan. I can not even remember who gave the NHO meeting. My Go session was Michelle and Louie.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 26 Mar 2008 18:06
Reply
pugmom58,
Mine too! wow what a coincidence! MINE TOO Michelle and Louie set up my GO session today! cool what project did you choose?
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 26 Mar 2008 18:07
Reply
pugmom,
Morgan is aso my hiring coordinator!
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Pugmom58
Member
Joined: 31 Jan 2008
Posts: 13
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# Posted: 26 Mar 2008 19:36
Reply
I am doing the N*c*m* tech support. Daytime training. That is a coincidence!!
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poshgurl
Member
Joined: 24 Mar 2008
Posts: 2
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# Posted: 26 Mar 2008 22:46
Reply
Steph, I am AYS. The training was kinda long and extensive. I will do my webinar tomorrow so I can get started. I need to start making extra income ASAP!
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 27 Mar 2008 12:08
Reply
pugmom58,
well it's good to have someone doing the same thing I am...we can share our experiences etc...tell me how it goes k.
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Marktech
Member
Joined: 8 Jan 2008
Posts: 197
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# Posted: 27 Mar 2008 12:47
Reply
I worked for Dell for about six months as a phone tech support person. I am A+ certified. Anybody know of any programs I could apply for?
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ataylor
Member
Joined: 22 Feb 2008
Posts: 7
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# Posted: 27 Mar 2008 14:23
Reply
Marktech,
Curious did you work for Dell from home, and if so how did you get the position?
ataylor
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steph
Member
Joined: 21 Jan 2008
Posts: 59
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# Posted: 27 Mar 2008 16:58
Reply
Hi Poshgirl,
It will look a very scary the first few times but as you go on it will get easier. If you want you can email me and I will help you with whatever I can.
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Interested in Avon! Now you can shop online and get shipped directly or delivered by Representative and you can also become an Independant Avon Representative for further details please check out www.youravon.com/snovo.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 9 Apr 2008 12:20
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rosielopey,
What happened with verifast how did that go for you?
RO
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rosielopey
Member
Joined: 28 Jan 2008
Posts: 51
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# Posted: 9 Apr 2008 20:20
Reply
I had to put it on hold. Something came up with a family member and I could not start. Then I got a job with Parameds during the day and wanted to get thru the learning curve and I really enjoy that job. It is my 2nd week. Barb at verafast told me to let her know when I was ready and I will be ready towards the end of the month, give me time to really build my cases on Parameds. I did take my resignation back from West and just work the 4 hours a month to keep active and hope that they offer me another skill.
How is cloud 10 going. I saw you are the comcast tech, probably will talk to you sometime because I am constantly on the phone with the tech people. Last year I worked as a Tier 3 Verizon tech and I hated it. Excellent money but the dr's don't know how to use their blackberry's and the lawyers don't know how to use their palms and when you try to have them trouble shoot they don't know the red button from the green one  ))) 5 months 60 hours a week was enough for me. I got burned out real quick. Wish you luck on the comcast project.
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Rosie Lopez
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 11 Apr 2008 16:04
Reply
rosielopey,
I left that project from cloud10 I JUST didn't think the 9hr did not compensate for all the trouble I was going to go through...I had to learn 8 software and THAT was way too much for what I was going to get paid. I am on the waiting list for another project. In the meantime I already have verifast and I'M currently interviewing for other part time jobs I WILL keep you posted. Good luck in everything you do and I hope we can still continue to support ourselves with advice through this forum it is an excellent resource for us work at home agents to rely on.
RO
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 11 Apr 2008 16:27
Reply
There are upsells in HSN but not that many, you are required to say them.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 11 Apr 2008 16:32
Reply
I work on the GE they pay .17 per minute, schedule used to be posted a week in advance and you could easily set it but latley is dribbles out one day at a time. Certain days are busy, Monday used to be and it paid more but everybody worked it so it wasn't very busy.
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rosielopey
Member
Joined: 28 Jan 2008
Posts: 51
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# Posted: 11 Apr 2008 18:22
Reply
I know those tech support positions are something else. When you figure how much time you have to put them and all the knowledge you have to absorb it really gets to you. Although I worked on site for Verizon and I was Tier 3 support we ended up handling all of Tier 1 and Tier 2 problems. I got so burned out and will never do technical support again no matter what it pays. Try parameds, it is an easy job just getting the medical records from the facilities and you are paid by case when the records come in. I really enjoy that, I am not constantly glued to the phone. I will do verafast at the end of the month. Fingerlakes contacted me last week but could not accept the job because it was day hours. Try them they were looking for people 1-6pm. They pay thru GURU. He said he would keep my file active so if they get a project for the evenings he would call me back. If all fails go back to West. That is why I did not take a position with Cloud 10, because you have to quit West first then they hire you and then if it does not work out you are out both ways. Alpine Access requires the same thing, so I did not pursue them either. Probably the best thing is not even mention you are working for West. Will keep my eyes and ears open and let you know if anything is out there.
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Rosie Lopez
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ladyathome
Member
Joined: 8 Feb 2008
Posts: 32
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# Posted: 11 Apr 2008 20:50
Reply
I actually didn't go through with cloud10 and did alpine access instead, got a job that pays 10/hr plus bonuses if you have good productivity/show up/ quality rates, plus they send you a computer to use.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 11 Apr 2008 21:02
Reply
I had an application in a t Alpine, what are they like?
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ladyathome
Member
Joined: 8 Feb 2008
Posts: 32
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# Posted: 12 Apr 2008 11:19
Reply
They are pretty good, my interviewer was great. You do have to resign before they can give you an actual project though. But they let you know if you are hired or not before you resign. So I resigned and my original project I interviewed for was filled already, but then I interviewed for another/better job so it worked out. You get the same interviewer every time, so you work with the same person, plus you get direct contact with them for any questions you might have, which is more than I can say about a few companies.
I did do an application before I worked for West but they did not have a local access number in my area. Then when I wasn't happy with West I decided to go on a whim and check Alpine again, and they had access numbers in my area. They are currently expanding a lot. So I put in another application and got a response right away. They are very good about turn around time.
I am currently doing all the paperwork and should start training next week.
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vagabond
Member
Joined: 11 Apr 2008
Posts: 172
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# Posted: 12 Apr 2008 13:47
Reply
I didn't really understand the access number thing, they do not have one that is accually local to me but I have unlimited long distance so wouldn't that be the same? Or do I have to wait until they have a number that really is local, because if thats the case they never will, not where I live.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 14 Apr 2008 13:11
Reply
To all three ladyathome, pugsmom58, and RosieLopey,
First I like to thank pugsmom58 for the email you just send me I can understand why you dropped that comcast BS was too much too learn in little time was not worth the trouble, I will be sending you a response to your email today k...and To Rosielopey thanks for the leads and want to let you know that you have been very helpful. AND to ladyathome, I TOO have an interview with Alpine Access this week let's hope i GET a project with them! looking forward to that. Until later Girls CHAU!!!
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 16 Apr 2008 13:32
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TO all,
I turned down ALPINE ACCESS they required a credit check and my isn't too good so that's history for now! bummer! anyway just wasn't meant to be. besides I LIKE the idea of scheduling my own hrs and they don't give you that option! AND GUYS I APPLIED FOR WEST AGAIN AND WAS GIVEN THE PROFLOWERS SKILL. NOT SURE WHY PEOPLE ARE SAYING THEY ARE ON A FREEZING MODE CAUSE I GOT IN PRETTY FAST! maybe because i was working for them already.
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ndpndnt1
Member
Joined: 6 Mar 2008
Posts: 8
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# Posted: 16 Apr 2008 17:36
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I just reapplied at West. I applied back at the end of February. Hopefully, I will hear something from them. I am interested in doing inbound customer service and I want something where I can work a flexible schedule.
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 19 Apr 2008 13:13
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To all,
I know that this is just a work at home forum but i decided to add extra info to this forum for free. I am a certified Yoga Instructor and anyone on this forum desire to get info on the practice of breathing/meditation I am more than happy and your are welcome to ask any questions regarding this wonderful eastern way of life. In the job that we have we need to be always calm and relax while working and I believe that incorporating these techniques you will work in a more relax environment at home. So go ahead and feel free and ask I'm here to help free of charge free ADVICE!
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