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Message |
julie86
Member
Joined: 6 Oct 2009
Posts: 3
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# Posted: 23 Nov 2009 15:33
Reply
I think I'm gonna be in trouble.... I'm on the GE. Well I though I was gonna de well but then I freezed when I was on the middle of some calls. I think I did well in some calls but others I didn't even read the whole script .... And I think I wasn't professional at all in some calls because I was trying to figure out what was going on the the account and was taking sooo long.
Am I on trouble here??
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sparehair
Member
Joined: 17 May 2009
Posts: 26
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# Posted: 23 Nov 2009 21:45
Reply
Don't worry you will be fine. W*st generally has a learning curve for the skills. Mistakes are common in the beginning til you get a little more comfortable. It does get better. I am not on GE but we all have had first time jitters.
Take your time and dont over schedule yourself to get frustrated. Take 30 min increments so you wont get stressed out until you build up your confidence and slowlwy increase to 1 hr. I hope this help you.
Have a great day !! You can do it 
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julie86
Member
Joined: 6 Oct 2009
Posts: 3
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# Posted: 24 Nov 2009 13:57
Reply
Well thanks Sparehair! Today was much better... Thanks for the support!
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lakewoodgirl
Member
Joined: 30 Nov 2008
Posts: 28
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# Posted: 26 Nov 2009 15:47
Reply
I started a little over a month ago and was a wreck the first week with call taking. Now I can do it with my eyes closed. Just a matter of becoming familiar with all the screens and panels.
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mountainmom5
Joined: 30 Aug 2007
Posts: 2078
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# Posted: 27 Nov 2009 09:24
Reply
lakewoodgirl: I started a little over a month ago and was a wreck the first week with call taking.
If you don't mind my asking - about how many hours do you work a day or week and how much can you make an hour?
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lakewoodgirl
Member
Joined: 30 Nov 2008
Posts: 28
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# Posted: 27 Nov 2009 09:29
Reply
The hours vary- I wouldn't do more than a 30 minute block at a time until I got comfortable. Now anywhere from 2-5 hrs a day. Pay is generally $8/hr but they have been offering up to $10/hr on their busy days/busy times. Are u working this line?
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mountainmom5
Joined: 30 Aug 2007
Posts: 2078
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# Posted: 27 Nov 2009 09:34
Reply
Thanks - no I never have worked that but have wondered how it all comes out. With my kids and schedule it has been easier to do other things but I have had people ask about the call lines so I was curious.
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