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richy
Member
Joined: 3 Feb 2009
Posts: 12
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# Posted: 10 Feb 2009 19:53
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I was just hired Sunday. I installed all the software the dashboard said I needed filled out the paperwork etc. When I was offered a skill I was offered Bi-lingual DR. I'm not Bi anything. What should I do?
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gagirl
Member
Joined: 12 Feb 2009
Posts: 1
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# Posted: 12 Feb 2009 08:01
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The same thing has happened to me. I loaded all the programs on Sunday and when I got to the registering for Initial Skills, the only thing available is for Bilingual. I was really looking forward to starting work. Can someone let me know if there is another place to look for a skill?
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Nikkbunny
Member
Joined: 11 Feb 2009
Posts: 5
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# Posted: 12 Feb 2009 19:59
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you need to log into the website and click on the support, go to FAQ and then choose the live support tab. Fill out the boxes and Choose Direct Response for the chat department and then Training/ testing in the last box. When you get to speak to a PAL via chat (it should be quick and they are there until 11:59pm CST) let them know that you are not bi-lingual and they will let you know if and when they can resolve it. This is much faster than e-mailing them. If not call a DR PAL at 1-866-326-7642. Hope this helps and good luck!!!!
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richy
Member
Joined: 3 Feb 2009
Posts: 12
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# Posted: 13 Feb 2009 08:23
Reply
Thanks Nikkbunnie & gagirl I did get a followup notice offering Domin** power. They also said they were still waiting for my Background Chk and I could not start until it came back. Just hang in there.
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