| Author |
Message |
daisyacres
Member
Joined: 18 Jan 2009
Posts: 5
|
# Posted: 18 Jan 2009 22:30
Reply
I finished DR training and received an email to call and set up a time for a webinar. I called and talked to a PAL who gave me an agent ID number and went through a few things on the website and expained about evaluations and so on. Was there something else I was supposed to do? She checked my computer and said I was ready to go. I see from another thread on here that it looks like Webinars last longer than that. I just put myself down for my first call taking time on Tuesday but that thread has me wondering...
|
LadyPzaz
Member
Joined: 13 Jan 2009
Posts: 24
|
# Posted: 19 Jan 2009 00:30
Reply
Hi Daisy! My "webinar" lasted 9 minutes and then I was good to go! So, I'm pretty sure you are all set! I, too, work for DR!!
Let me know how things go - good luck, honey!
Hugs, 
__________________
|
daisyacres
Member
Joined: 18 Jan 2009
Posts: 5
|
# Posted: 21 Jan 2009 09:57
Reply
Thanks, yours sounds about like mine was. Well, I put in 2 1/2 hours yesterday only got about 5 calls. Screwed up on a couple, think I did ok on a couple. Had to call a PAL once. I think it will be an ok job once I get the hang of it. They should do some more training though-maybe some phone calls from a pal pretending to be a customer. It was a little hard with a different script showing up with every call. Guess it's sink or swim
|
LadyPzaz
Member
Joined: 13 Jan 2009
Posts: 24
|
# Posted: 21 Jan 2009 10:54
Reply
Awww, you will do fine! And, yes, you do get the hang of it once you read the scripts more often!
Just take your time and read what's on the screen and always look around the screen for options such as the "R" if they don't want to hear anymore upsells, don't have an email address, etc.
Let us know your progress!
Hugs,
__________________
|
daisyacres
Member
Joined: 18 Jan 2009
Posts: 5
|
# Posted: 21 Jan 2009 15:52
Reply
Thanks, today went better except for a couple of glitches. I had one that wanted info but expressly refused to leave a phone number. I finally just put in zeros not sure if I should have done that but I had everything else. I did have an upsell(which I sold!) and read through those scripts and it really wasn't a big deal. Now watch I'll probably get some bad feedback or something but I thought today wasn't a big deal at all. 
|
LadyPzaz
Member
Joined: 13 Jan 2009
Posts: 24
|
# Posted: 21 Jan 2009 17:27
Reply
oh, awesome, honey!!
Just put 9s in for the phone number! I'm sure you did fine!
Hugs,
__________________
|
