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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 18 Dec 2008 18:25
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Hello everyone. This forum has been so helpful. I was just assigned the Citi CS service skill. This sounds Greek to me. Can someone explain to me what this is? I would appreciate. Also, is the training paid? I have the TotalPayCard. Is the money posted on time? If so, what day? I was very skeptical about the Work At Home gig but when I read this company on CNN I figured it would be okay.
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 19 Dec 2008 15:14
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Hi Cl,
I too was very skeptical, and this forum helped me as well. I finished training with west and am awaiting my webinar. The training is paid, at least minimum wage, though Im not sure if that varies from skill to skill. I have direct deposit and was told it could be 2 pay periods until the money is in my acct. You could try the FAQs on your west website to see if it mentions more about Paycard. Good luck!
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 19 Dec 2008 15:16
Reply
oh and Citi CS could be some kind of customer service perhaps for Citi-b8nk?
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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 20 Dec 2008 11:18
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Thanks a lot. I amjust starting my training now. I can't wait to see how it all works out. I have always wanted to work from home. Not trying to make a career out of it though. Just want some extra cash. What about u?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 20 Dec 2008 11:25
Reply
same with me..just working there for extra cash I have chosen to stay at home with my little one..but at least I will have something to add to the resume once i re-enter the career world again let me know how training goes! i spent alot of weekend hours squeezing in training..be sure to take good notes or screen shots. good luck!
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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 21 Dec 2008 16:41
Reply
Thanks for your info. The skill is for CitiBank. I guess they chose that for me because of my background in finance. Yeah it does show that my training is paid. I did find more information about the TotalPay Card. It appears that regardless of what method of pay you use, there is a 2 pay period delay. We will receive paper checks the first 2 pay periods. I have definitely been taking good notes and the screen shots are really a big help! Thanks. By the way, what skill were you assigned to and how old is your little one?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 21 Dec 2008 17:20
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I'm glad you were able to get everything clarified! Screen shots were a definate big help. I printed all of mine out to study on the off hours I was assigned to VM Act*vat*ons. Butttt, I literally just got an email saying they need holiday support, so they are switching me to VM Hol*day. YIKES! lol! I start in 2 days compared to 2 weeks. I am so nervous..lol! But I hear holiday pay is great
My little guy is almost 3..time is going by wayyy to fast!
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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 21 Dec 2008 18:37
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Wow! 2 days instead of 2 weeks. I am sure you will do just fine. I don't have any kids of my own but I do have a little sister that is just turning 11 and she keeps me on my toes when I have her over on some weekends. Is VM Virgin Mobile? I can not wait to hear about your first day.
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 21 Dec 2008 21:18
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VM is. Ugh, im so nervous..I just signed up for my hours for this week. I signed up for 2 shifts tomorrow. Wish me LOTS of luck..lol! My youngest brother is 8 and he is so hyper..lol! we have a HUGE age difference between us. I dont know how my mom does it sometimes. My little guy is pretty relaxed.. for a boy
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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 31 Dec 2008 11:52
Reply
So how are your calls going?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 31 Dec 2008 12:26
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They are going really well now..i know it like the back of my hand. Unfortunately, VM Holiday ends today i have to wait for my VM Act*v*t*ons webinar to start my other skill. Its really the same but I'd be using another system. There's no webinars scheduled as yet, so I have to wait I ready to start the new one now! lol! Did u finish training as yet?
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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 31 Dec 2008 12:39
Reply
I havent finished training yet. I am almost done though. I have one more course to complete and test and I will be done. I had a test after each course. I have 4 courses total. What about you? I received an email from a pal stating that the normal time for my skill is about 15 training hours. What about yours?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 31 Dec 2008 15:15
Reply
you know, i forgot the training time that was allowed for mine? I know i had 2 weeks or some many hours. I finished the day before the 2 weeks was up Now just waiting on the webinar..eeck. wish they had one scheduled so i knew what date and all. Now that VM Holiday is done-well i only have 3 hours left-im ready to get started on regular activations.
let me know how ur final test goes!
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Mrs_ Hardison
Member
Joined: 6 Jan 2009
Posts: 1
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# Posted: 6 Jan 2009 21:19
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Hi everyone. I am new to west and was just assigned to Citi service and sales skill. I am awaiting my login and password. How long does it take to get that? Has anyone on here worked the line yet? What kind of calls do you get? How is it? Also does anyone know how much the pay is for citi? I've been waiting a good while to get into west and I'm ready to start working. Any advice from anyone would be greatly appreciated!
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clbuck1
Member
Joined: 18 Dec 2008
Posts: 16
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# Posted: 10 Jan 2009 14:46
Reply
Hello Hardison. I am fairly new to west as well. I am done with the service training and I am about to start the sales. I just completed my webinar 3 today. I think everyone may be getting paid differently for citi. Range is 8-10 an hour i assume.
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wah
Member
Joined: 20 Jan 2009
Posts: 8
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# Posted: 20 Jan 2009 19:18
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hello everyone. i have worked for West before for a year. for direct response calls. its for infomericials. i decided to drop it because there was alot of upsells an i did not like it (direct response). it is legit. you get paid every two weeks. I reapplied and now they assigned me to citi cs service. i guess thats citi bank. does anyone know the hours of training and working hours? does anyone know how much is pay (not traininin i know that min. wage).
thanks so much
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starmarie
Member
Joined: 20 Jan 2009
Posts: 15
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# Posted: 20 Jan 2009 22:56
Reply
Quick Question. when you start with west do you automatically start with DR or do you have the option to start in other areas?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 21 Jan 2009 08:44
Reply
West may give you a few to choice from depending on their staffing needs in a particular skill. I had 3 to choice from. One of those choices was DR. I think they only give you a limited time to choose a skill, but thankfully, i researched the skills before they offered them so I had an idea of which ones would be good for me Good Luck Star..keep us updated.
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wah
Member
Joined: 20 Jan 2009
Posts: 8
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# Posted: 21 Jan 2009 16:39
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well. when i started they only gave me the choice for dr which is direct response. i reapplied this year on the 4th of jan and they assigned me to citabank. i just took my drug test for that. i am waiting on an email for further instructions.
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wah
Member
Joined: 20 Jan 2009
Posts: 8
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# Posted: 21 Jan 2009 18:56
Reply
rosie1,
i see you have started taking calls. how much do the skill for citibank pay?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 21 Jan 2009 19:07
Reply
Hi wah,
I actually work another skill-VM Act8vations. I heard C8tibank pays well though (at least from what I have read
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wah
Member
Joined: 20 Jan 2009
Posts: 8
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# Posted: 21 Jan 2009 19:52
Reply
Rosie1
do you know how much?
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Rosie1
Member
Joined: 19 Nov 2008
Posts: 111
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# Posted: 22 Jan 2009 08:25
Reply
can't remember the amount but i know it was more than $7.50
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wah
Member
Joined: 20 Jan 2009
Posts: 8
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# Posted: 22 Jan 2009 20:24
Reply
Hello everyone,
This is a question for anyone who have worked the skill for Citi Bank.
How long is training?
Do you get paid buy the minute, call or hour?
What type of calls do you take?
Is it 24/7?
Thanks so much for all the info.
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mapi
Member
Joined: 5 Feb 2009
Posts: 1
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# Posted: 5 Feb 2009 13:56
Reply
I need your help, PLEASE!!!
I am already hired, I was assigned to DR skill, however, I asked a PAL how to get another skill reassigned and she told me that I have to resign!, I did resign and now, I do not know how to reapply for another skill.
Please let me know how can I reapply to get another skill assigned. I am still employed under WAH.
Thank you very much!
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Mapi
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Buckwheat
Member
Joined: 7 Jan 2009
Posts: 42
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# Posted: 6 Feb 2009 01:00
Reply
mapi: I need your help, PLEASE!!! I am already hired, I was assigned to DR skill, however, I asked a PAL how to get another skill reassigned and she told me that I have to resign!, I did resign and now, I do not know how to reapply for another skill. Please let me know how can I reapply to get another skill assigned. I am still employed under WAH. Thank you very much!
You have to wait for them to assign you another skill. You do not reapply.
Buck
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Scarlett2761
Member
Joined: 25 Feb 2009
Posts: 6
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# Posted: 25 Feb 2009 13:20
Reply
Hi Rosie1. I am just now signing up w/West. How did you research the skills prior to their offering you ones? Thanks!
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muffinlou
Member
Joined: 29 Aug 2008
Posts: 32
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# Posted: 25 Feb 2009 16:53
Reply
Yeah, i work VM and would like to get in on some other companies but was told I have to wait to be invited but the only invites I get is for they AYS and i really don't want on that line. Just keep the activations and would like another company. I know there are some who work 2 companies within west
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letsworkonline
Member
Joined: 2 Mar 2009
Posts: 2
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# Posted: 2 Mar 2009 02:18
Reply
I was just hired and completed training for HALO . Does anyone have any knowledge of this.
The training seemed a little intense(head spinning). I took a lot of notes. I am just waiting for the webinar. Any idea how long it will be before I can start making cash.
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pamela hrabe
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