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Lion_child
Member
Joined: 11 Dec 2006
Posts: 12
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# Posted: 22 Jan 2007 00:01
Reply
i was told that having your own call center for your coastal business was not allowed.
like passing the package up to the agent???
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 22 Jan 2007 10:55
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Lion Child,
I know that our call center, the www.wecloseyoursales.com call center, is alive and well. We definately not banned and the person that actually owns the call center is good friends with the owner of Coastal Vacations. Lot's of people don't like us because we are making so many sales and because we are so attractive to people who don't like to do the actual selling but I can assure you that we are NOT banned and are extremely successful.
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joesosa
Member
Joined: 17 Jan 2007
Posts: 36
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# Posted: 25 Jan 2007 15:38
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So, who is/are the owners of Coastal Vacations?....
Where are they, where are their offices?...
Where are the Coastal Vacation offices, not where they receive mail, but where are the desks, the packages, where do the top bananas meet to discuss, lead, Coastal?
These are some if not the first questions that a prospect wants answers to, in order to consider the offer seriously and not discard it as a scam-which by now, I know it is not, by the way- being that so many scams are around.
I bet that many good leads are lost because of those original doubts.
It has taken me, so far, more than six months to finally decide to join in, after doing my do diligence. In all that time I could have made quite a few coins and more, don't you think?
I suggest that from the start, all new prospects be reassured of the reality of Coastal. . .can anyone think why it should not be so?. . .
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 25 Jan 2007 16:03
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Joe,
I have lost probably 1 or 2 sales from people not being able to speak to someone in charge but that is all. Not to many but I do agree that it would be nice to be able to send someone to a website that would explain who is what and where does the money go. My biggest complaint is there isn't anyone to answer the phone at the shipping center. All you get is a machine. They want to use the conference calls to answer questions and I guess that will work but it sure would be helpful if they had a couple of people answering the phone to answer questions about shipping and stuff.
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PNL Travel
Preferred Member
Joined: 28 May 2006
Posts: 222
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# Posted: 25 Jan 2007 17:21
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Hi Joe,
Quoting: joesosa So, who is/are the owners of Coastal Vacations?.... Where are they, where are their offices?... Where are the Coastal Vacation offices, not where they receive mail, but where are the desks, the packages, where do the top bananas meet to discuss, lead, Coastal?
There is no owner of Coastal, Coastal is not a company. There are no offices, desks, etc...
There is a shipping and fulfillment center that can be replaced at any time, which put together and send out the packages for us.
Coastal is an association; each director is an independent business owner. That is why our commissions are so great  There is no one to cut into our profits.
There is a great group of people that we refer to as the Board of Directors. They oversee everything, they make sure that the shipping and fulfillment center is doing what they are supposed to do, they make sure that the vendors are holding up their end of the deal, they hold training calls and Q&A calls, they set up the Coastal conferences, etc...
Coastal is absolutely real! It was set up as an association to protect all of the good, ethical business owners in our organization.
Hope this helps!
Lora
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MelissaR
Member
Joined: 23 Jan 2007
Posts: 5
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# Posted: 26 Jan 2007 14:36
Reply
With the call center, I already have L1 and L2 certificates, can I still use a call center?
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 26 Jan 2007 14:39
Reply
YES you can. You would have to pay the set up fees, and the commission to the member who attracted you to the site and you would still have to qualify unless you are already qualified but you won't have to buy the vacation packages again so it would be significantly less than usual.
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junior2007
Member
Joined: 31 Jan 2007
Posts: 1
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# Posted: 31 Jan 2007 14:43
Reply
Vacation for Wealth
Please reply to this message with your business e-mail. I would like to contact you to ask you more questions regarding the Call Center. You seem to be very knowledgeable in many areas of this business. I look forward to speaking with you on the phone.
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 1 Feb 2007 11:20
Reply
Junior2007,
email me at [email protected]. Send me your phone number and I will call you.
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JNS Travel
Member
Joined: 4 Feb 2007
Posts: 16
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# Posted: 6 Feb 2007 19:27
Reply
I have two question concerning call centers;
1. How does the call center know which director generated the lead? Some of the web sites I've looked at didn't have pin# identifing the director.
2. How much would it be to join a call center, for someone is not a member of the call centers group?
Joe
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 6 Feb 2007 20:46
Reply
Joe,
All of our members have member ID's that tell the call center who they are so they get credited with the sale. The rep won't continue the call if you don't have a member ID to give.
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roger
Preferred Member
Joined: 31 Jan 2007
Posts: 276
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# Posted: 6 Feb 2007 21:50
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Hi Joe,
Further to Harold's post, the key is that you MUST have your ID Code when you advertise, you're only shooting yourself in the foot if you don't!
I assure you the Sales Center will not turn away any business.....
To get in to the Call Center if you're a qualified director you pay $1700 at L1 (no need to buy the pkg again). If you are new just coming in to the business it will cost $1995 for Level 1.
Same goes for L2, if you are qualified, the cost would be $4200 ($4995 less $795) otherwise it is $4995.
hope that helps,
Roger
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JNS Travel
Member
Joined: 4 Feb 2007
Posts: 16
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# Posted: 6 Feb 2007 23:57
Reply
Roger & Harold
Thank you for your response.
I didn't realize I would have to fill out the info request form, in order gain the contact info with your pin#.
I looked thru your web site, it's very well organized and very informative. I think the key is to max your exposure to your intro page to generate leads back to the call center.
As for the $4200, there is no pkg purchased this is simple the cost for the call center and is this a one time cost?
Joe
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roger
Preferred Member
Joined: 31 Jan 2007
Posts: 276
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# Posted: 7 Feb 2007 07:04 � Edited by: roger
Reply
Hi Joe,
The cost I quoted you includes you having the Travel Package.
I'm sure you'll agree it's important to use the package too, it will solidify your belief in the product and subsequently increase your sales just from your enthusiasm alone.
The advantage in going with the call center is it's a one time cost and you can utilize them for as long as you wish.
If you want to buy leads and call them yourself and share the business the traditional way you can do that too, you're not locked into running your business one way. I believe in being creative and using the call center gives you flexibility and leverage.
Roger
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roger
Preferred Member
Joined: 31 Jan 2007
Posts: 276
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# Posted: 7 Feb 2007 07:48 � Edited by: roger
Reply
Quoting: JNS Travel I looked thru your web site, it's very well organized and very informative. I think the key is to max your exposure to your intro page to generate leads back to the call center.
You're right in that maximizing exposure is key and we show you 150+ ways to market your site (some of them free). There is no shortage of marketing strategies and training. If you call the Sales Center they will explain it in detail.
If you wish to speak with me directly, please feel free. My cell number is at the bottom of the automated email that is sent you.
Roger
PS - Joe, how's it coming along in getting your Director's release?
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jnapier
Member
Joined: 30 Aug 2005
Posts: 647
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# Posted: 19 Feb 2007 01:34
Reply
Quoting: Lion_child i was told that having your own call center for your coastal business was not allowed.
The only way I've heard this is that the Coastal Vacations Board of Directors do not "Endorse" a call center.
The Board of Directors and the original call center have worked well together to keep an open relationship. They are still not endorsing the call centers, but they are not BANNING them either.
Jay NaPier
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matiasmommy
Preferred Member
Joined: 12 Mar 2007
Posts: 346
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# Posted: 12 Mar 2007 00:32
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I don't know.. I've been watching this business for quite some time and seen more then one "call centre" go by the wayside.
They say don't knock it till you have tried it.. but in MY experience the fortune is truly in the follow up. I have NEVER made a sale in one call and it is VERY rare for people to call ME. So, if the objective of the call centre is to "get the phones rining off this hook" I just don't see how that would happen!
Sure, I'm not a sales pro.. but some telemarketer that DOESN'T own a package and has no experience using it getting someone to fork over $2000 or so on one phone call?
I'm one of those owl personalities.. NO WAY I would ever do that. I don't care how well that person sweet talks me.
It may NOT be the "easy route" to wealth.. but I run my business myself, and choose who I want to work with. I make sure they have what it takes to be successful, know what I am all about and what I value and stand for. That takes more then one phone call!
Just my .02!
Jani
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 12 Mar 2007 10:45
Reply
Just a note about the Call Center. Jani, you are correct about the fact that there are more than one call center. The members of this forum who are with a call center are with the ORINGINAL WeCloseYourSales call center which is also the most successful one. We are the only Call center that is actually a call center where there are full time employees that man the phones and present the business. It is true that the employees of the call center are NOT Coastal members. The reason is ethics. They can't steal your leads if they aren't members. That is one of the common lies that people spread about the call center. The sales executives make thier money by making sales for us. They not only present the business initially but also do FOLLOW UP CALLS. They don't make money unless they make sales so they will do what they need to do to make those sales and that means follow up calls. They know the product VERY well because they present it everyday and they are doing a very good job because the call center sign up rate is exploding right now. One good thing about the call center is that, after you are qualified you can do the business with or without the call center. That means if you wanted to do retail or just sell own your own you definately have that option.
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jlDunn
Member
Joined: 5 Feb 2007
Posts: 122
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# Posted: 12 Mar 2007 12:44
Reply
Jani,
I would have to agree with you....I have a hard time excepting that you sit back and let others do the work for you.....I don't see that people as a whole are motivated enough to call in all on their own....It just doesn't work for me!!
However, I can say that I know it does really work, I mean look at the people on this forum. I also know, however, that they don't make all their sales with the call centre. They do a lot of it themselves if they so choose......but then they still only get the $1000, and still sign their prospects up with the call centre..
Hey - when you do this, do you still have to pay the call centre? Even if they didn't do any of the work?
I know a lot of people really like the call centre because they don't have to "SELL" and that word scares people!!
Basically in comes down to each to their own.....
Lindsay
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 12 Mar 2007 14:43
Reply
Hi Lindsay,
When a prospect calls the call center and wants to speak with the person that attracted them to the call center then we do talk to them. That is perfectly natural and we definately want to build a relationship with the person as quickly as possible so that they know we are for real and that we are serious about our training. I will even go into my back office and see who is going to my site and call them if they are going back more than just one time. Like you said, it's up to you and if you don't want to sign up people through the call center then you don't have to use them. The call center is HUGELY attractive because it does offer people the option to just advrtise. My first 5 sales were made COMPLETELY by the prospect seeing my google adwords ad and opting into my site and then calling the call center on their own and the call center closing the sale for me while I was at my regular job. As more sales are made, most members gain confidence and will start being more proactive to accelerate their sales and get them started quicker. It's a great system that works with all levels of involvement.
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roger
Preferred Member
Joined: 31 Jan 2007
Posts: 276
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# Posted: 12 Mar 2007 16:01
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Quoting: jlDunn Hey - when you do this, do you still have to pay the call centre? Even if they didn't do any of the work?
Hey Lindsay,
I echo what Harold is saying with respect to the Call Center and our great system.....you only pay once and you can utilize the Call Center for as long as you are a part of Coastal Vacations.
Unless I'm mistaken, it seems the Call Center group is the only group in Coastal that continually has to defend a system - oddly enough - that has proven itself time and time again.
In the words of Rodney King.....well, you know what he said.
Roger
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daretodream
Member
Joined: 11 Feb 2007
Posts: 30
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# Posted: 13 Mar 2007 17:50
Reply
I was recently informed that there is, in fact, a call center that has been banned but I am not aware of the details. Do not want to speculate as I do not have enough information. Obviously it is not WCYS as we have members here whose businesses are still alive and kicking.
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jlDunn
Member
Joined: 5 Feb 2007
Posts: 122
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# Posted: 14 Mar 2007 16:30
Reply
Quoting: roger Unless I'm mistaken, it seems the Call Center group is the only group in Coastal that continually has to defend a system - oddly enough - that has proven itself time and time again.
Sorry, I didn't mean to offend your call centre!! It was just my personal opinion, that is all. I think the call centre is a great idea for those that use it, and obviously it works.....every one here seems to be doing well!!
I really was curious though, do you have to pay the call centre when you don't use it for a sale? Like Harold, you have signed people up from forums, how does that work?
When you sign people up, do they ahve the option of not using the call centre? Or do they have to use the call centre, and pay the administration fees?
Just curious.....Thanks guys!
Lindsay
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luvtravel
Member
Joined: 11 Dec 2006
Posts: 758
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# Posted: 14 Mar 2007 18:06
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Quoting: jlDunn When you sign people up, do they ahve the option of not using the call centre? Or do they have to use the call centre, and pay the administration fees?
Lindsay, yes you have the option to purchase the package with or without the call center from those of us who are with WCYS.
Terri
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 14 Mar 2007 22:28
Reply
Lindsay,
you can present the business with or without the call center. If someone decides that they want the call center as an option then they do have to join through the call center. If you are qualified then you can get the wholesale travel package yourself just like CSG and sell it without the call center.
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tomcha
Preferred Member
Joined: 4 Feb 2007
Posts: 102
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# Posted: 15 Mar 2007 12:41
Reply
And in that case, the people that join you in this way won't have access to the call center. It is just like a traditional sign up.
Thomas
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jlDunn
Member
Joined: 5 Feb 2007
Posts: 122
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# Posted: 15 Mar 2007 13:38
Reply
So when you sign people up the "traditional" way, with no call centre, and they opt to not use the call centre, how much is it to get started at the different levels, is it the same as the other groups?
L1 1295
L2 3995
L3 11000
Does that sound right?
Thanks
Lindsay
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hsimpsonjr
Preferred Member
Joined: 16 Dec 2006
Posts: 577
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# Posted: 15 Mar 2007 13:44
Reply
The price without the call center is the same as with any other traditional group. Just like you specified above.
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joesosa
Member
Joined: 17 Jan 2007
Posts: 36
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# Posted: 31 Mar 2007 12:39
Reply
Soo, about the process in clear nitty-gritty...let's say, going in at L2:
1.-Newcomer sends to his Director $ CAP (Correct Amount Please somebody fill in),
2.-Director keeps $CAP and the rest pays for package that is sent to newcomer,
3.-Is Newcomer to pay for marketing from the very beguining?
4.-Director helps NC (NewComer) to make three L1 sales and two L2 sales,
5.-NC doesn't pass-up any L1 sales but does pass-up the L2 sales to his Director since NC came in at L2, correct?,
6.- From there on, NC gets his license and is free to keep all sales, he makes, NC is on his own now (Dir. still helps, etc.), correct?
7.-NC then decides to hire the WCYS CC...
8.-What is the investment the new Director is to make to the CC to get in and then, while he/she is with the CC? (commissions and anything else and how much?)
9.-Will the ND know how many and what leads (name & #'s, etc) are coming in for him? and from where?
10.-Will the ND have a way to know what follow up is being done to his leads?
11.-Once the prospect is in the hands of the CC, can the ND contact the prospect?
12.-Leads that the ND generates and works (closes) on his own (retail, etc.) will be his and no commission needs to be paid to the CC, correct? in other words, the CC gets paid only for the closings that they do on their own, correct?,
13.-Can a Director (any level) pass his license to somebody else (say, to a son/daughter/wife or whomever)?
Clear Counts keep friends...
Joe
[email protected]
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Amanda_Kern
Member
Joined: 20 Mar 2007
Posts: 4
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# Posted: 31 Mar 2007 14:02
Reply
Joe,
Those are excellent questions! However, I am not with the CC so I can't answer them. I'm sure someone will soon, though.
You are doing a great job of thoroughly investigating this opportunity! Good for you!
Wishing you success,
Amanda
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