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chamner04
Member
Joined: 10 Jan 2008
Posts: 16
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# Posted: 31 Jan 2008 10:16
tressa-- are you talking about the PC Set up session? if so, then no, they are not links, it's just a list of things you should have done before you call into the session/teleconference. there is an attachment in the email which has the link to there site that you would log into everyday as an employee. that link is: https://homeagent.800-flowers.net.
Basically, all they want you to do is download citrix metaframe from there site, and then install AIM (aol instant messenger) if you don't already have it. they would prefer you have a screen name with SSS first then a # and then your first name. like SSS4Charlotte. that's all you need before the session. hope this helps and Congrats on joining the team! 
RO- thanks for your support, i'll definately let you know how it goes. 
tweb-- thanks for the info. hopefully West will respond to the email i sent to HR and let me know they have my info too.
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daphnels
Member
Joined: 31 Jan 2008
Posts: 2
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# Posted: 31 Jan 2008 12:53 · Edited by: daphnels
Hello Everyone. I am new here. I started looking into West a few months ago, but I was afraid to apply. All your post *the ten whole pages -- talk about reading* have been so helpful. You answered alot of my questions and took away the tiny concerns I had.
I know that I am not going to get rich on this job, but my husbands job pays well and we just want extra money to save. We have two little ones and I am getting ready to have our third. Plus a few months ago his father passed away and we know have two teenagers. So with a house of seven extra money can always help.
I did not see if anyone mentioned West hiring in PA. I think they will though cause we have a few call centers local I found out. I am interested in any other tips you have and I will be around from time to time.
For those of you who have been with WEST for awhile. What do you do to cover yourself with hours and stuff. What about tax deductions for working from home. Any tips about logging and what not would be helpful.
Thanks so much.
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daphnels
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candlesms
Member
Joined: 14 Jan 2008
Posts: 29
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# Posted: 31 Jan 2008 13:19
I am wondering if anyone has ever worked for/applied with LiveOPS?
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WorkingGR
Member
Joined: 8 Jan 2008
Posts: 4
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# Posted: 31 Jan 2008 13:55
Could someone give me the email address on where to send an email requesting a new skill. I called PAL and they told me to email everyday requesting a new skill but couldn't tell me the address to email it to.
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Berni
Member
Joined: 28 Dec 2007
Posts: 20
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# Posted: 31 Jan 2008 14:59
Quoting: WorkingGR Could someone give me the email address on where to send an email requesting a new skill. I called PAL and they told me to email everyday requesting a new skill but couldn't tell me the address to email it to.
Hi, You can only get a new skill by invitation. They sent out a broadcast message that at present they have no positions for other skills, but as they open, they will post invitation to cross train
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Berni
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Berni
Member
Joined: 28 Dec 2007
Posts: 20
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# Posted: 31 Jan 2008 15:04
Hey all, Im not sure if I can do this on this forum but I .....I just wanted to send you a quick note to let you know that I am now working for a company that provides health coverage for families and individuals. They also have plans that can be offered by businesses to their employees at a group discount. ASI is a national doctor referral service that has been providing nationwide health coverage for 19 years.
This company is hiring now as well, Its different than West, but its something that I can see being profitable. If anyone is interested please send me a private message, Id be glad to get info to you about the job, or the health plan, there is also a free cell phone plan.
I am still working for West as well, but this is something additional and I would love to share the opportunity. Thats all I am going to say, if interested plz send me a message Thanks.
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Berni
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 31 Jan 2008 16:54
Hi Berni,
I would like to know more about this company you are now working for I as you have already read work for west too...but am looking for something else to make more money can you give me more info?
if so, then please let me know how you would like to communicate with me by email? etc....
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RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 31 Jan 2008 16:56
Berni,
before you send info I JUST want to say that if this company is based on commissions/outbound calls I GUESS then I would not be interested k...but thanks if this is the case then yes I would like to know more.
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RO
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rsoler
Member
Joined: 7 Jan 2008
Posts: 305
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# Posted: 31 Jan 2008 16:57
Berni
I mean if this is not the case then I Would be interested lol..
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RO
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Flygirl
Member
Joined: 31 Jan 2008
Posts: 1
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# Posted: 31 Jan 2008 17:26
I had the same experience with West. Well they said they didn't need people in my area. I don't understand that.
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Leanna Bee
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janne2008
Member
Joined: 31 Jan 2008
Posts: 1
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# Posted: 31 Jan 2008 18:25
I personally would not work with them. They do have a bad track record of not honoring their pa a payments. In addition, I found that they disturbed my family life too. I've been with them for a few months. but later gave up...
I'm a stay at home for 6 months ! not as long as yourself, but i agree ... it's nice to be able to earn and have a pay check each month...that's why like yourself i've been exploring many opportunities online. It's great that you're here to get advice from those who has "been there and done that" ! I learnt it the harder way, before i discovered this site !
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georgiagin
Member
Joined: 28 Jan 2008
Posts: 14
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# Posted: 31 Jan 2008 21:34
I was so like the person who posted before. I did my first 1 hour shift yesterday and it went AWFUL. I couldnt switch between screens, could hardly remember how to log ghost calls (you dont!) etc. And I came to DREAD the Time/Lfe music calls cause it meant so much upselling. But...then today I had day 2...and while I still made tons of mistakes and fully expected them to drop me like a hot potato....it did go a little bit smoother. I came to look forward to diabetes info calls.
Anyway...Here's hoping day 3 will go smoother tomorrow.
Gina in GA
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If you think you can you will, it's all in your state of mind
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georgiagin
Member
Joined: 28 Jan 2008
Posts: 14
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# Posted: 31 Jan 2008 21:41
And another thing...
Can anyone tell me on the scheduling system...what's the difference between Available and Available Premium? They seem to have the same pay scales so I couldnt figure it out.
Thanks.
By the way...I figured out my pay on the first night...It came to $7.30/hour. So, at least it wasn't minimum wage...and at least I didnt get fired. I'll be interested in seeing how my money went on todays calls....
[ Continued at: http://www.work-at-home-forum.com/14_6916_0.html ]
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If you think you can you will, it's all in your state of mind
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