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redsadie
Member
Joined: 2 Mar 2009
Posts: 132
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# Posted: 12 May 2009 08:34 · Edited by: redsadie
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Hi guys
I just wanted to give you the heads up about this company
I checked my online banking today and had $47 (a little over �32gbp) debited from my bank account by a company called cplpay.com/n-health (or something like that, I can't see properly because of the red mist that's descended over my eyes).
I rang the fraud department at my bank and they asked me if I had bought anything from Googlemoney. Back in March this year I signed up to emillionaire.com for �1.95 (about $5) and was told I would receive my package in disc form within 10 days. I'm still waiting, and now I find out I signed up to a recurring 'subscrition' to this company.
I always read T&C's and didn't come across this, because if I had, I certainly would have cancelled it there and then.
I have emailed the company (luckily I never ditch emails!) and very politely asked for my money back and to cancel my so called subscription. We'll see what happens.
Just be aware!
R. xx
Edited to say, please don't confuse this with slumdogmillionaire they are not related!
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Newbie Shield
Joined: 22 Sep 2007
Posts: 1781
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# Posted: 12 May 2009 11:27
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Hi RS,
That's no fun!
I got stuck with a recurring fee without signing up for it. There were two options when I paid - one for a one time fee and one for a bonus monthly premium bit with a recurring fee. I took a screenshot of the sign up before and after so I have the proof.
I did what you did - I sent a polite email to the company and I asked them to refund the first month of the recurring charge since I had selected the one time payment option.
They promptly credited my card and removed my name from the recurring list.
I got lucky in regards to smoothness. A lot of folks were yelping on various forums and blogs, so the pressure of the masses probably worked in my favor.
It may not go quite as smooth for you though.
If they don't respond in three or so business days, you might send another email to them threatening a fraud complaint to various consumer agencies such as the equivalent of the Attorney General, BBB, BBB Online, the FTC, etc...
You can also report it to your credit card company to speed things up. That can work like a charm if you explain what happened. They'll likely be willing to speak on your behalf and you won't have to do much else except follow up if needed.
I'd be upset for a few moments but then I'd do what you did as a first step and consider going further as needed. What they did was unethical and fraudulent.
Best of luck!
~Newbie Shield~
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redsadie
Member
Joined: 2 Mar 2009
Posts: 132
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# Posted: 12 May 2009 11:48
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Hi NS
I have had an email back already and apparently there is a 14 day cooling off period (which I have yet to find I might add) so they won't refund the payment they took today. I have had my name removed from the subscribers list (so they say) so I'll see if I can track down the T&C's and go from there.
Not nice is it.
RS. x
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mountainmom5
Joined: 30 Aug 2007
Posts: 1437
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# Posted: 12 May 2009 23:33
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Oh my - I hate when that happens. Been there done that. A really good way to get hot flashes in a hurry! 
Here's hoping you can get it all straightened out...
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ryan80
Member
Joined: 16 Mar 2009
Posts: 13
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# Posted: 13 May 2009 03:00
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Hi,
I also signed up for $1.95 with google money then got charged the $47 dollars for the subscription that I didnt even ask for. Just cancelled my account with them. Will see if I get charged again. This is a massive scam. keep away. will keep you posted on my outcome
Ryan
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Franklin
Member
Joined: 13 Apr 2009
Posts: 32
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# Posted: 13 May 2009 03:04 · Edited by: Franklin
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That's not cool at all. Things like this are the ones that give back reputation to real and legit companies that can help people make some money online.
They call that force continuity, don't get me wrong that practice is very effective and legit, but your prospects must be aware at least 2 or 3 time in your sale page or check out possess.
That way they can make a better buying decision whether they want to try the continuity or not. But that should be disclosed in very visible are of the site. 
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